UR Medicine Podiatry – Brighton 2225 South Clinton Avenue, Rochester, NY 14618

"It is unfortunate that by rating this awful facility I am inevitably giving them a star. When I first got to my appointment an appointment that I waited six months away I took this appointment on my break at work and was waiting for an hour to be seen 5 min by doctor Hyde who was not informative or helpful and seemed very disinterested in assisting me. Post my visit I had to call them every day after I went to the pharmacy to see that my prescription was never sent over. It has been a week after my appointment and I still have yet to talk to Dr. High or even just get my prescription sent over to the pharmacy after calling every day. Very unprofessional there is no follow up I will not be coming back. I do not recommend"

"Had an appointment today. Went to get my prescription filled pharmacist tells me my insurance won't pay for the prescription as it has two ingredients but my insurance will pay for each one separately.(Go figure.) Pharmacy has contacted U or R Podiatry with info. I called their office three times only to get a recording and no call back when I KNOW FOR A FACT there are at least three people sitting next to a phone in the office. No news on an updated prescription. This is a small part of the nightmare that is health care in the United States."

"Terrible! Won't re-fill a prescription. Won't give me an appointment in a reasonable time frame. Leaves me with no choice but to go somewhere else. Worst experience with a doctors office in my life."