Golisano Children's Hospital

"3 out of our 4 children have ended up being here for some reason or another over the last 12 years. Recently, our daughter was admitted for several days. The nurses on 7 South were absolutely so helpful and made her comfortable. We appreciate all that they did for her and us. Social worker Victoria helped accommodate as best as they can with parking and food vouchers. It was so helpful, and I was beyond grateful. Thank you for all you guys did."

"My 1 year old son was diagnosed with RSV - having no idea the seriousness of the illness, nurses, doctors, and staff at Golisano Children’s Hospital PICU have been absolutely amazing in helping educate us and take care of our boy. We are finally seeing results of their wonderful efforts to get him well. When brought in by ambulance to the ED - the staff welcomed us with open arms and treated us all as if we were members of a family. We truly cannot thank the staff of both departments enough for all of their efforts and care for our precious baby."

"Francheska the charge nurse on 7 south should not be a charge nurse! She needs to be removed unprofessional and threatens security ya def want my daughter to be in her care NOT!!!! Daughter has to come back every two weeks def not coming back that nurse ruined it for this hospital"

"My son was born knowingly with TGA, he spent 3 weeks growing as he was premature in Crouse NiCu before going to Rochester. No infection (constantly checked), numbers good everything looked great. He has the heart surgery. everything went beautiful. Next day, wife and I are on our way to see our son, we get a phone call while in elevator that he is having complications. We proceeded to watch our son pass away in our arms as "there was nothing they could do". Very shortly after we were told he went septis with infection and caused him to bleed thru his lungs and die. We agreed to a autopsy...this was 6/29, we have called daily, weekly, monthly, being told someone will call us with results and no one ever does. Now we get sent to voicemail , and when we finally get someone, they tell us we are trying to get all everything in order to answer your questions and someone will reach out to you when they won't be interrupted. Waiting to hear someone messed up that resulted in the death of my son. I'm not even supposed to be able to have children, and now my one chance is gone. How manytimes can u check for infection and let it fly under the rug? Now we grieve our son and still receive phonecalls from hospital asking how our son is doing and trying to schedule appointments for him Unforgivable"