The UPS Store 300 Hylan Drive, Rochester, NY 14623

"Best UPS Store experience ever! The two young men working that day ( really sorry I don’t remember their names) but they were awesome! There were quite a few people in the store and they never broke a sweat or appeared panicky. One very calmly took the time to help me find materials to seal a box and the other cashed me out and assisted me in returning spectrum items. Both were courteous, patient and kind! I’ll visit this store again for sure!!"

"Great service. Associate was very knowledgeable, efficient, and pleasant. Despite it being very busy my wait time was less than 5 minutes. Follow-up emails kept me informed of shipping progress. This service is on my go-to list."

"I came into the UPS store just before they closed in a hurry to get a package off at the last minute and had two sales associates to help me. These two young men were well-mannered, helpful and professional, which is little hard to find these days. Overall the experience was exceptional. Thank for making the process seamless."

"Efficient drop off of package. Manager was the only one on duty and copiers were jamming and phones were ringing. He was attentive and not flustered and each customer got his full attention. Well done."

"I can’t say enough about the staff they are simply amazing ! From start to finish everyone who answered the phone was beyond polite & helpful ! I had a banner printed 5 feet by 3 feet of a photo from his cake smash the quality was amazing better than I could have wished for! Even my guests at his 1st b day commented! I also had 5X7 photos printed I was very happy with. The graphic designer was so helpful, knowledgeable not to mention talented ! Such a great crew! I highly recommend them for printing / packaging / shipping needs! I will be a long time loyal/ happy customer ! For my business and personal needs!! I have attached a photo of the banner and the quality is amazing even in the photo!"