Boulevard Inn - Amherst

"This place scams people. we booked through Experian and had already paid a deposit for a room on Oct 19th for a stay on Nov 10, got there to check in they said they were overbooked and had to contact Experian. they said they canceled the room but did not they actually charged us so we again got Experian to contact them and they told Experian they couldn't tell them if we were staying there. The booking states the property took the money."

"I reserved a jacuzzi room for 2 days. When I arrived the fridge was dirty the bathroom sink and the jacuzzi did not work. Later on i got locked out my room the manager was not where to be found. I left my number no response don't waste your time or money like I did. Need to call the Better Business Bureau"

"I asked for a none smoking room and it smelled like smoke. The service was ruled and the walls are paper thin. I would not recommend going there. Pay a little extra for better service and place. I will never go there again. The walls are dirty"

"Absolutely HORRIBLE stay! As soon as I got there to check out my room I was standing in the bathroom and next thing you know I hear someone walk in saying how it’s a nice room. Ok 1 all the rooms look the same 2 why is a Random stranger walking into my room? Also said he was looking for someone named George I’m guessing the housekeepers. I left came back a few hours later started the jacuzzi up and it didn’t work so I call the office they tell me that they’ll call me back, waited 20 minutes they didn’t call back I call back they answer right away telling me they’re waiting on maintenance I ask them if I can get a refund they say if I am able to it will not be the whole thing mind you I’ve only been here 25 minutes total between getting my room key and coming back to enjoy the jacuzzi. Finally I end up leaving come back in the morning to bring them they’re key and see what I can do for a refund and I get $30 back out of $165!! Oh and let’s not mention they just make up any prices they want one time it was 150 then it was 165 then 170!! I definitely don’t recommend at all if I can give them a -100 I would!!"

"Worst motel ever! Should have know when they asked for cash at check in, no card required. The sheets were clean, duvet was questionable. I had to clean the entire room after I saw my 2 year old's feet. Every horizontal surface, literally. Thankfully they don't have my card number because I used all their towels to clean. Stay away!"