Hampton Inn Ithaca 337 Elmira Road, Ithaca, NY 14850

"The location of this hotel was convenient compared to where I needed to work over the course of 3 days in Ithaca. The room was fine in terms of cleanliness. Im not the type of person to write a review online in fact, this is my first one ever. However, I feel like I need to share this experience with others in order to save them from the same treatment I was given. I was not welcomed while coming into the hotel at all. I got to the desk, a young lady named Taylor was working the night I checked in. I was very rudely asked the last name on the reservation and for my payment all the while she was on speaker phone on her cellphone with a man arguing the whole 6-7 minute transaction using curse words. I have never experienced such an unprofessional “customer service representative” as Taylor. I wasn’t given information on breakfast, wifi password or even the way to my room. I came down once the same night around 9pm to ask about local delivery options and she was no where to be found with me standing at the desk for almost 10 minutes. Hampton Inn of Ithaca, shame on you for hiring such an unprofessional person to represent your establishment. Regards, A Diamond Hilton Rewards Member."

"The hotel is showing signs of age. But the floor i was on was being renovated. Maybe it'll look nicer on a future trip. The staff and friendly and amazingly helpful, even the overnight crew. Standard Hampton Inn breakfast fare. But three waffle batter was different every morning, which was nice. Standard vanilla and a flavor - banana nut and blueberry when we stayed. It's towards the end of Elmira Rd so you need to drive through all the shopping traffic and congestion. But there's plenty of restaurants around. Wegmans is right down the road and there's a microwave and fridge in the room."

"A good place to stay on the outskirts of Ithaca. Decent included breakfast with very friendly staff. Check-in and check out was very quick. Located walking distance from a few restaurants and fast food places, and near many places to shop."

"Nice hotel, but overpriced: Staff very nice, rooms spotless and clean, but could use more light. Walk just a block to a convenience store and nail salon. Front desk has a useful restaurant list."

"Stayed at this hotel during a recent visit to Ithaca and will NOT recommend to anyone looking for a decent place to stay. Here are few reasons why (not exhaustive): First of all the hotel appears to be be in a complete state of disrepair and in urgent need of updates, broken fixtures, dirty carpets, musky smelling rooms and hallways, ancient TVs that don't work etc. The hotel looks and operates like a motel but charges exorbitant hotel prices... Second, during my stay requests to fix essential broken items were mostly ignored. The toilet in my room did not flush during my entire stay and I made multiple requests to have it fixed but that never got done. Third, made requests to have my room cleaned but that never happened either Fourth, was billed a different amount than what was shown on my reservation. Tried to get the hotel to fix it by calling and emailing the manager. To date haven't received a callback from the manager or a response to my email. The only positive side to this hotel is the staff. With the exception of a few unpleasant staff, many were really nice, pleasant to speak with and were happy to help as much as they could. My two cents, you are better of spending your money on another hotel where you will get value for your money and be treated with respect. Just look at recent reviews about the hotel and you will see exactly what I am talking about. I ignored those reviews and paid the price for it."