Scully & Scully 504 Park Avenue, Manhattan, New York 10022

"I was in the market for new cufflinks and called Scully & Scully a few weeks ago. The customer sales person I spoke with Tracy was most helpful and knowledgeable. Although I did not make a purchase that day I will in the near future and definitely ask for Tracy as she exemplifies the customer service experience! Thank you Scully & Scully for only hiring the best!"

"This review is more about Valentina and her excellent customer service. I purchased an item I wanted engraved for a birthday and even though it was on a tight timing, Valentina made sure the item came to me out in California on time. She communicated multiple times with the engraver to ensure it would be done and even sent the shipping label to them to ship directly when it wasn’t getting back to Scully in time. Plus she constantly updated me on the progress. I will continue to ship from Scully and Scully due to my excellent experience with Valentina. I should also add the money clip was of great quality and the engraving too."

"The lamps i purchased from Scully Scully comes with quality and style. Each has a distinct personality and made with careful details. They are an (elegant) Statement pieces! Always delighted to come home. I always look for Tracy G. Excellent customer service and exquisite taste! Thank you! Until next time."

"I have been treated very dishonestly by this business. I would recommend against buying anything here. In December 2022, I bought a Christmas gift here for my wife and spent more than $500 on the item. It was not to her liking so I later returned it and was told that I would receive a credit to my credit card account. I also received a store receipt indicating that I would receive a refund to my credit card. All good at this point. Months later, I found the receipt at work and decided to check to see if I received the credit since I did not recall seeing it. No refund. I called and they took my name and number. No one called me back. A month or two later I called again. No return call. Eventually, I was able to speak to an employee who looked up the sale on the computer and informed me (first I heard of it) that I was only able to receive store credit because I returned the item a few days after the window for returns, which was totally inconsistent with what I was told and what the return receipt says. I would never have even known they had deceitfully kept my money if I had not thought to check months later to see if I had received a refund. This to me is theft. I then asked to speak to a manager and left my number. No call back. Next, I am guessing they will tell me I have missed the widow to use store credit. I will not be shopping here again and recommend that you not shop here either unless you like giving your hard-earned money away to a business that lacks integrity. What a joke."

"I called to buy a last minute wedding present. I got Tracy and she was so helpful. Because of her extensive knowledge of the merchandise, we were able to zero in pretty quickly based on preferences and price point. Such a pleasure to do business with her. Will call again to do online shopping for the holidays. She made it easy!!"