7-Eleven

"I went to 7/11 to buy an eBay gift card, the barcode for the card is covered and the cashier is the person that takes the cover off to scan the barcode for the card, I gave the employee my card and he said in a pretty loud and rude tone that “he couldn’t scan the card because there was no barcode to scan” so he told me to “look for another one”. Every single card had a cover and that cover is to be removed by the cashier, also the cover for the barcode is very easy to spot and there’s also instructions simply telling cashiers to remove the cover in order to scan the barcode. Also another thing is that when I gave him the card the cashier took it and grabbed the scanner and tried scanning the area where the barcode is but stopped as he saw the cover as it was obviously covering the barcode but instead of removing the cover he handed it back to me and told me to get another card as he “couldn’t scan it because there isn’t a barcode” despite him seeing the area where the barcode is which is blocked off by the cover which he’s suppose to remove. It was also pretty embarrassing as there was actually a line. I went back two days later and I gave the card to a white woman cashier she was really nice and easily took off the cover and scanned the barcode in less than 7 seconds probably. I’ve also noticed that most of the employees are not taught how to scan gift cards as one time I handed a gift card to an employee and the guy didn’t know what to do and he’s standing there flipping the card back and forth checking where the barcode area is, I feel like who ever manages this store should atleast show the cashiers the new ones how to simply scan a gift card as it takes 7 seconds or less to do so"

"The worst 7-eleven on Long Island. The coffee is never fresh. The milk fridgerator for coffee has been broken for years. The milks literally sit out in a warm fridge alllll day and night. Not sure how someone hasn’t gotten sick or the health dept hasn’t shut them down yet. Employees are super rude. When they take your money they understand English. When you have a concern, all of the sudden they don’t know English. Terrible. Should be zero stars."

"Store not particularly clean and they often don't stock regular straws to use with their fountain soft drinks. They only have Slurpee spoon straws, that are not particularly good for drinking a soft drink given the fact that the bottom of the straw is a spoon. RESPONSE TO 7-11: "It doesn't sound right" you are asking for "more details"? How much more detail do you want? Why don't you go to your store and look at the straws left for customers. Look at the floors that are not clean. Look at the fact that no one is by the register when customers are in the store. Look at all of the other apparent complaints made by other people in their reviews which seem consistent. Perhaps a better person needs to be hired to manage the store?"

"Times like this make me wish there was a 0 star review. This has to be the worst 7/11 in the entire world and hope that either management changes or the store goes under all together. To start, claiming to be 24/7 they close at midnight and don’t open til 6 am regardless of workers being inside they refuse to open. They charge $3 for “reusable” bags which is again the law to charge for bags in the first place and the bags are paper bags used for beer can. They often times overcharge or “accidentally” give you the wrong change. This says a lot as the company is a multi billion $ corporation that the local store will take the pennies where they can to stay in business. I once was refused to cash in my lottery ticket because it was to “late in the day” even though it wasn’t even 2:30pm and I just bought the ticket minutes before. I’ve even overheard one of the “workers” chew out a customer calling them a “Cotton picking ….” I won’t finish the rest but assume everyone knows what they said next. That individual happened to be the owner which I later found out. Terrible business! If you want to go to a 7/11 there are dozens of others in the area! Stay far away from this horrid place!"

"I'm at the store at 4:45 AM, on a Sunday October 3rd, 2021, and the sign says open, come in; but the door is locked, with no one inside, and a milk crate on the handle."