CVS 1829 Grand Avenue, Baldwin, NY 11510

"Typical CVS experience..adequate service, good selection of products."

"Cashier #2023695 STR # 1235 Thank you for your services . You were very professional and provided excellent customer service."

"Pharmacy service is slow, went three times to get my prescription first time they couldn’t find it RX, 2nd time thier pharmacist couldn’t process insurance info, third time pick up service person couldn’t hear my name right even i was loud, looks like new hire so dont know what’s going on system to process pick up order, atleast not using their pharmacy service anymore"

"This CVS is very poorly stocked and managed compared to other CVS stores in the area. We continue to use it only because of its proximity to our address and we need to make frequent trips for medications. There is ALWAYS a wait at the line to pick up and RX and more often than not they can't find it. Help is generally more rude and indifferent than helpful and apologetic. Here it is 6 years after I wrote the original review. Things have gotten worse. I am 80 years old and handicapped. Access to a decent drug store is essential to me. On a recent visit when I went to pick up a prescription, I waited 20 minutes before the manager announced the computers were not working and they couldn't process any transactions. On my visit today to finally get script they texted me about EVERY day, there were no carts available (a regular issue), no machine to get coupons, items poorly stocked, sale signs not on all items in circular, frozen food chests PADLOCKED with no one around to help. Finally they did not want to give me $10 credit on Carepass even though I received email 3 hours before stating I had 2 days left to use Carepass. Requested to speak to manager. A young man came out whom I knew was not the manager. After gaining the attention of several customers waiting in line, he gave me a $10 coupon. Why do I continue to go to this CVS? Because I rely on someone taking me and it is the closest to my house. Considering changing to Walgreens"

"My Doctor sent several scripts to refill my prescriptions. I was able to get most filled but had to wait for 2 because it was too early. When the time came to refill I was told that they didn’t have a script although they sent me a text stating that I had to wait for it. When I explained this to the pharmacist she walked away from me. My husband has the same issues. I only came to this pharmacy because the other CVS store that I went to closed. We will no longer be returning to this store."