Family Dollar 182-20 Jamaica Avenue, Queens, NY 11423

"This store has poor customer service...the price that show for the items is not at the register......plus I am still picking up stuff n the cashier Alejandra keep lookin at us ask r u ready r u ready to cashier.... Then when time to cash she just scan the items n trow it n the other side plus the app has a different price n the store has a different price when u show her she like no I can't change it ask for the manager he came n he was like that sale is finish he can't change the price keep in mine the app sale date said 11-16-2023 n I went 11-21-2023..... Also the is expired chocolate croissant so we take it n show her she stew her teeth n put it back on the rack to sell I will never come their especially the manager he can't answer y I can't get the item I see on the app he has to ask his work Alejandra what should I do........"

"Cashier ( short Hispanic female ) very unprofessional. Talking on cell phone while ringing up my purchases. Made rude comments to me . No customer service skills. No smile nor greetings. Checked my personal handbag to " make sure I didn't steal anything" . Meanwhile whenever I shop there, my final purchases are always over 30 dollars. I am offended . She needs to be trained in dealing with customers or work in stocking instead of a cashier"

"The cashier with the red braids that worked April 20th at 1pm has terrible customer service and a poor attitude that should not be working if she does not know how to display an attitude like she wants to be getting paid to work there. Our first interaction that happened 4 days prior I let it go because maybe it was a misunderstanding then today it happened again which insured me this lady has nasty customer service. When asked “do you need a bag” I replied “ I’ll have one” just like last time and she still didn’t give me a bag so I repeated myself again when she handed me my receipt with no bag once again and she replied “I asked you that last time and you didn’t reply and now today you said ‘I have one” I told the poor attitude worker that I definitely replied “ ILL HAVE ONE” not “ I have one” because clearly there wasn’t a bag on my person. I gave her the 5cent and this is where her POOR CUSTOMER SERVICE DISPLAYED. She literally THREW MY BELONGINGS IN THE BAG! To the point where she dropped two of my items on the ground beside her because she was aggressively throwing my purchased items. I know family dollar shouldn’t have high expectations especially on Jamaica ave therefore if this is the kind of poor employees this management hires than so be it. But if they think highly of this business that lady needs to be reminded of her training in customer service. I will update this once I know her name of the POOR CUSTOMER SERVICE lady with red braids , short, fare skined, cashier that worked Thursday April 20th at 1pm"

"Not the best family dollar. It seems to have taking a decline over a period of time. I was there just the other day ,the cash register's had went out . The line was getting long and the wait even longer. The women who i belive to be the manager seem to have a bad attitude. I under stand it took more then five minutes to service each customer. But good customer service doesn't cost you anything."

"Quite a few useful items but the place was a MESS. Not sure if they were in the middle of stock replenishment or what but some of the aisles were impassable. Only one cashier that I saw and I had to wait at counter for quite a bit before she materialized...and when she did she was on her cell phone. Additionally, the sign on door stated masks mandatory but I saw several customers without masks and nothing was said or done. So enter at your own risk I guess."