CVS 7960 Metropolitan Avenue, Queens, NY 11379

"Very rude new associate thinks she knows it all. Explained price is incorrect insisted she was right. Doesnt trust me with allergy from case had walk it up front like im child. Very unproffessional. Once again rude they dont trust customers with soap. Place has changed."

"Came here last night, terrible service. This place has gone to the pits. I've been coming here for years and have never been treated this badly by someone here. Do better!"

"CVS Metropolitan & 80st. Middle Village. Pharmacy. The worst service, not once every time that the lady who passes by at the service desk serves me. I won't go into details because what she did this last time I went, I didn't finish writing and it would be long but to summarize: that lady is rude, despotic, disrespectful, zero empathy, annoying and I can say racist. NASTY (the woman with thin Asian features and long hair.) I don't speak fluent English and she is discriminatory, yelling at the line of people who spoke Spanish and shutting me up when I tried to talk to her."

"Horrible customer service. Cannot return because they cannot read my receipt, ridiculous. In order to buy something they want your money, but when to return they cannot give back your money and give you store credit. So ridiculous. They say have your receipt, you bring the receipt, oh we cannot read it. They always find a way to rip you off. Never had such a bad customer service experience. Bad, bad, bad."

"The team at this location is usually friendly but sometimes someone takes an extra step and on this trip it was Valerie. She greeted us right from the start and encouraged us to let her know if we needed any assist. Today I happened to be tangled up with the self checkout machine and the app and to help resolve she invited to her register (without an groan) and rung me up. Proving a kind human will always be better than a machine. :)"