Duane Reade

"I went to this store with my mom and she purchase lot of stuff she also got Colgate Tooth paste which one on orange sale tag with 2.99$ price, but on register it shows 4.99$ ! I told cashier its on sale, she went floor took the tag came back to register and said she cant give me that price coz wrong tag! her name was shereen or sheren looks like Philippine she call a gynese manager they both act very rude no politeness with customer. their behavior was not friendly at all, and cashier was continuously arguing with us!! very disappointment"

"Customer service buttons are not functioning or broken in multiple sections/aisles. You have to track down or chase down a worker, which can take time. Say you finally get one item you finally wanted and you need another in another aisle. You go there and the same story repeats and you have to spend time tracking down a worker. It's incredibly annoying and time consuming. I understand that they need these safety systems to prevent theft, but upper management needs to do better in replacing broken customer Service buttons or complain to corporate that these buttons have short lifespans and breakdown too easily."

"thier managements system is very poor, all of the customers assistant button are not working at all and they don't come on time when we needs. atleast you have to wait 5 min for their agents."

"Marlene working at the pharmacy is AMAZING! She listens your problems and helps you for any issue with orders and insurance. They keep you informed what happened to your order and how far they are working on it. You can not find any better customer services like this. This is the best! Kudos to Marlene your team! You help me and many people alive and healthy. You may not feel how important you are in your daily work, but you ARE the angels to many people who need helps! Thank you very much for the great works and services you provide."

"Its good store in the neighborhood, you can find most of your daily need items here plus they have pharmacy on premises. But customer service is not good, many times i have to stand in the queue to pay my stuff bout cashier is not on duty , they doing some work behind the aisles , may be store is short of employees . I have to go and find them, also they are very arrogant and rude, they need more customer service training."