Duane Reade

"Horrible Managment. It’s supposed to be open 24 hours but they’re always closed at night for a few hours because they’re security guard isn’t on shift."

"Avoid the worst service in NYC. I hope one day the pharmacy staff is treated with the same bad attitude with which they serve customers. It is deplorable the aggressive passive attitude they dispatch. I was denied the service in the worst bureaucratic attitude (they were about to close but with enough time to refill my prescription). Fortunately, I walked to the next Duane Reade (111 St & Broadway) and resolved it in 15 minutes. I recommend you doing the same."

"all you guys do is complain about hours and how it is such a burden as if you guys do not have other options or places to buy stuff. if your still shopping at midnight you can also go to a deli, you do not need a pharmacy. I swear people complain so much, enjoy life and take a damn breath"

"This location is horrible. I was falsely accused of stealing by cashier and security guard. I was asked to remove items from my pockets in front of customers and Staff in store. I came in to redeem bottle returns. Bottle machine is in front of store. According to suvillance camera I never entered any aisle of store. This was very humiliating and cause severe mental illness. Until this day nobody want to accept responsibility not apologizing or didn't show up for court to answer complaint. This store staff are treating customers in a reckless manner and falsely accusing them of stealing especially African Americans. This is unacceptable and everyone should be treated equally. Always treat people the way you want to be treated. Should be ashamed of yourself how I was treated. Stop the discrimination with shoppers.::((((( This has caused so much harm to my health and quality of life.::((("

"The line is insane to pick up prescriptions! There is more patients because of covid vaccine, they should put more employees in the pharmacy! There is just like one or two people working super hard, to attend so many people! C’mom Duane Reade you can do better!"