Duane Reade

"Do not get your flu vaccine or any vaccinations here. The pharmacy manager has the worst technique and literally does a sling shot motion and jabs it directly into your arm."

"I'm so angry I don't know where to begin. It's been a few days since I had the displeasure of visiting this pharmacy. I've decided it's not worth the fight and I would rather just go without my anti-depressants. Every 30 days it's a new problem as to why they can't fill a 30 day prescription for Zoloft. They can keep my medications. I'll be less depressed knowing I never have to walk through the doors of 200 Water St ever again."

"Amazing how workers at Duane Reade let people steal, they literally come into the store and grab whatever they want then just walk away. In the meantime Duane Reade jacks up the prices for the rest of the customers to pay for their losses . Shame on you Duane Reade for letting people steal and then the honest customer has to pay for the people who are stealing in your pharmacies. I’ll try my best to not use your pharmacies any more."

"Went to return items I bought and the lady returning it was giving me attitude about how she hates people, never had to return many items (people make mistakes with their orders sometimes ok) and wants to call off and how she was over it as well as speaking to me in a condescending tone when I ask to confirm return to original form of payment. Terrible customer service at this Walgreen location. Also they are constantly lacking people so if you need to find people to get the items locked, it takes forever. You would have think with such a large area, there be more people but no. I’ve been to other smaller Walgreens and was always easily able to get staffs to help me. I’ve been here multiple times before and never had a experience like this."

"I made an appointment the night before for a vaccine shot after filling out its online form. I waited for 20 min after the technician trainee struggled to process it, as she went back and forth with the more senior technician... then the senior technician came punched some keys, walked away... Finally the technician trainer came back and said they couldn't do it. The pharmacist (Cindy Lee) stood 10 feet behind counter the entire time when the trainee and the technician struggled, and pretended didn't know that's going or heard the conversation when the technician tried to explain why as I pressed for the reason. I asked the technician if I could ask the pharmacist directly, and she still pretended nothing was happening and rushed to get on the phone to avoid. I could literally see you and hear you just right there. Then the older technician came back and yelled. It's infuriating for the most unprofessional and condescending pharmacist and technician I have seen. It's literally your job to explain to people, especially for the pharmacist."