CVS 3775 East Tremont Avenue, The Bronx, NY 10465

"I called twice putting my father‘s credit card in so he can deliver medication for his Covid twice I called. They denied that anything was ever done. They said that we had to pick it up or it had to be delivered tomorrow. I find this as poor customer service. I have dealt with other CVS and I’ve never had this kind Service. This is the bottom of the barrel."

"There was a time several years ago that this pharmacy seemed to be very well run however in the last few years it is so disorganized to the point that you can rarely get a pharmacist on the phone. Rx’s seem to fall through the cracks and do not get refilled forcing you to wait in access of 45 mins to pick up your meds that you had previously ordered 6 hours prior. Additionally there was a time when they would text you when your prescription was ready for pick up, well so long to that as well! This is an absolute disorganized CIRCUS! Plus the lines are ridiculously long at any time of the day which means they are grossly understaffed. Take my advice and go up the road to Walgreens. Btw when I picked my blood thinner cashier said the pharmacist was going to talk to me first, she came over entered a code and said ABSOLUTELY NOTHING, Cashier felt somewhat embarrassed."

"Let me start by saying this is the worst pharmacy . I’m literally on the phone to voice my complaint to a store manager and get the name of this evening pharmacist on duty. Normally I have a lot of respect for the pharmacist being that I worked in a pharmacy for many years and know the ins and outs of the store and pharmacy and all the pressures and stress that comes with the job. But in this situation I called for information on refilling medication for my mother and the male pharmacist on duty was VERY RUDE, rushing my inquiry off the phone and not being informative to my concern. I know that customer service is number one anywhere especially retail. It was a very unpleasant experience and got me very upset. Normally I am a very calm and understanding person. There’s also absolutely no luck getting a store manager on the phone for information to what the pharmacist name is. The phone just rings and rings. I hope someone of importance that cares to make this situation better will see this review."

"They Never in time with the prescriptions. I'm pregnant and they gave me my prenatals 15 days after my doctor sent them, there's no prescription that doesn't make me wait days and when you're going to pick up because it's supposed to be ready they make you wait hours! They don't get anything ready until you go, they don't respect other people's time!"

"This is the worst CVS for proscription needs, they are understaffed and the line is always long no matter what time. And even if you try to call beforehand you are on hold for more than 30mins. They really need to do better."