Banfield Pet Hospital

"We this Banfield for the first time since the one we usually go to was booked out for weeks. This location and visit was overall 10x better in every way. The vet was very kind and took his time to talk to us and answer all questions instead of rushing us in and out of the room. The vet techs were very nice and helpful as well. If this Banfield was closer we would go here all the time."

"Couldn't be happier with my recent visit to Banfield in Levittown. I usually go to a different vet in Farmingdale, but when they were booked, I got an appointment with Dr. Bruno. And I'm glad I did—she was fantastic! She really made me feel like my pet, Mack, was in capable hands. But the stars of the show were also Maurisa and Alexa at the front desk. Maurisa bent over backward to fit Mack into the schedule and answered all my questions patiently. It's nice to walk into a vet's office and be greeted by such a friendly and competent first line of 'entry,' so to speak. In short, it's comforting to know that there are so many qualified and great vets and staff at this location and Farmindale location . If you're in need, don't hesitate to book an appointment here."

"Don’t recommend at all. I’ve been trying to book a dental cleaning for my dog for over a month. When I call the front desk they tell me the coordinator, Michelle, will get back to me. I’ve patiently waited, but they just don’t seem to care. Because of this I decided to cancel my membership with them, but that’s another long dragged process in itself. Calling Cusotmer service to cancel my membership, but no one picks up. Emailed them as well, but no response back. Horrible customer service experience with the whole company."

"Levittown customer service is terrible. The people up front are fine and polite but the vets do not get back to you. My dog was there on 9/20 and I was told by Dr. Bruno I would have the results in a "COUPLE" of days. After placing several phone calls to inquire and a week later no one has gotten back to me and everyone is too busy - even the office manager who I asked to speak with. Terrible customer service!"

"Banfield Levittown is top notch. I have a big scary looking dog and they see past that and treat him with kindness, compassion and professionalism. I truly trust Dr. T and the her staff 100% with my dog. I can honestly say they treat my boy like he is their own. I highly recommend this location!"