DHL eCommerce
3401 Gresham Lake Road, Raleigh, North Carolina 27615
About the Business
DHL eCommerce is a leading logistics company located at 3401 Gresham Lake Road in Raleigh, North Carolina. As part of the global DHL network, DHL eCommerce specializes in providing efficient and reliable shipping solutions for businesses and individuals. With a focus on e-commerce logistics, DHL eCommerce offers a range of services including domestic and international shipping, parcel delivery, and warehousing. Their state-of-the-art facilities and experienced team ensure that packages are handled with care and delivered on time. Whether you are a small online retailer or a large corporation, DHL eCommerce is your trusted partner for all your shipping needs in the United States and beyond.
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Contacts
3401 Gresham Lake Rd, Raleigh, NC 27615, United States
Opening hours
Monday:
07:30 - 17:00
Tuesday:
07:30 - 17:00
Wednesday:
07:30 - 17:00
Thursday:
07:30 - 17:00
Friday:
07:30 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews
"This facility lost my package. Arrived November 30 and claimed it was handed off to USPS, but USPS has no record of receiving it. It has been nearly two weeks with no sign of my package. Called DHL and their response was "we recommend you contact the retailer for resolution of this situation". "So what you're saying it you lost my package?" "We recommend you contact the retailer for resolution of this situation." Garbage facility."
"As of today I have no clue where my package is. DHL says sent to usps usps says waiting for package. On day 3 now."
"my package arrived there at DHL in Raleigh on November 24th and it's October 5th this is horrible very bad service."
"Whenever I have delivered to this location, the experience has been great! The staff is friendly and professional, and they waste no time getting our trucks unloaded, usually around 30 minutes. This is a very well run facility."
"Simply put: What a joke. Packages are never on time, typically 3-4 days after the estimated delivery date if they ever show at all. A package shipped from 1 state over takes 2 weeks to arrive at my door. Usually they make it to the local DHL facility quickly but they sit there for days. I have had to reorder several items because they never get delivered (Hmmm?) and trying to straighten it out with customer service is a waste of time. UPS, USPS, even Fed Ex is more reliable and accommodating when your package somehow does not make it to your doorstep. Imagine that, they actually take responsible for an item that was in their possession. I wouldn't use DHL at all, if not determined by the shipper. If you want to roll the dice, use DHL. It may be delivered, it may not be, but rest assured you will be waiting 2 to 3 times longer than any other courier."
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