Walgreens

"Matthew the pharmacy tech at Walgreens during my morning call was super professional, helpful & knowledgeable! I was in need of a prescription transfer because my meds were on back order at my normal pharmacy with no ETA. Matthew called my local pharmacy and had my prescription transfered & ready at their drive-thru window in less than an hour. Matt understood the importance & need of my medication during our call without explanation. He even personally called me to let me know my meds were ready before I received the text notification. It was altogether an AWESOME experience! Thanks Matthew!"

"Every time I enter the store EVERY time. The "managers" are never at the cashiers desk like they don't care about their jobs and think they can do what they want. And they're too rude and disrespectful. Today when I arrived to use Western Union one of them was on the machine and USING IT printing out his own personal photos. And the woman had the nerve to lie and say it was for an order when I said something. You can clearly see him in the photo. And if it were an order they would've dome it in the back. So after I finished I went to the cashier to pay and surprise surprise. Neither one of them were there. Doing anything useful and a line had formed. People looking around and waiting like me, as always. And I called for some assistance and they came out of the back. Obviously hiding from customers so they didn't have to do their jobs and she had the nerve to try and be ignorant and call the people behind me to go first. I said no ma'am I have bills to pay on time and you won't be ignorant and she took her sweet time on the register. Every time I go in there there's also new people being trained. It should say a lot. They feel like they have a leg up because they're managers and seem to not be able to hire well In the end it only hurts the cooperation."

"The people that work at the pharmacy needs an attitude check. I understand that working at the pharmacy is stressful especially during COVID. Putting a smile and being nice to customers makes a huge difference. We asked a simple question to make sure that our tests results would come back in time before we crossed the border. The person did not have to be rude and roll her eyes. We will not come back. Teach your employees some respect before you hire them."

"I can't imagine why this Walgreens location got such a bad rating. I've NEVER had a bad experience here and shop this location a couple times per week. The staff - pharmacy, floor and checkout - are always friendly and helpful. It's clean. Always stocked well. I get all my medications here."

"5 hours ago I placed an order through the drive up. There was 1 car behind me, the clerk asked for my name and phone number as she said it was too busy to get my items but they would call me as soon as they gathered my order. Well, still no call. I am 70 years old and am really trying to social distance. I was happy when they instituted this policy but obviously this Walgreens decided too much trouble for them. Maybe they need to think like a small business!"