CVS Pharmacy

"I love this CVS The pharmacy is great and the staff professional and attentive Always helpful and kind and respectful 5++++ Stars"

"From the second you walk into this store you are greeted with a friendly smile, the staff is wonderful and always eager to help. The pharmacy department is amazing! One gets the sense that this is a small local neighborhood shop rather than a chain store."

"Regularly out of everything. pharmacy is slow to fill essential prescriptions. I would go basically anywhere else."

"**edited** I added two more stars because the last two times I came, it was a much better experience. The staff seemed more organized. Can’t say the hold phone times got better and the one pharmacist that made me cry is still there but over all, it’s better.**end of edit** I tried to call several times today to ask a question that would be a waste of time in person. I was put on hold 3 times. This review is mainly based on that experience. I was on hold 20, 30 and 40 mins. The first two times someone picked up and gave me good advice for my question. Hence the star. However the 3rd time I called and no one answered, I had to drive down. I witnessed a bike and car crash on the way. Anyway once here, it became fairly obvious that they seem understaffed and their is like 1-2 people that might be in the know to actually help you. The others are basically in training or clerks as hired hands that don’t know very much. The exchange I had with the pharmacist left me so upset I broke down crying in aisle 5. I finally figured out how to pay online which was no help from the pharmacist who told me to call a 1-800 number? I was like I’ve spent all day on the phone with CVS…. (BTW the App was the only way I could link a CC, and the website didn’t allow for Delivery and kept crashing) You can understand perhaps why I’m upset. When I went to the register finally with my bar code, the gun wouldn’t read my barcode. Even after they got my name right, it took 3-4 people looking for the order that had been filled not only 30 mins before. I think this place needs some more help and better communication between it’s depts and seemingly “convenient” app features. Oh and hey happy Valentines Day."

"Ive tried to set up notifications for when the Rx is ready multiple times and i still never get notified which means i end up having to wait an hour standing around the pharmacy with other sick people while the idiot pharmacists who cant seem to fill a bottle with pills make everyones sicknesses worse and keep people spreading their diseases around. CVS needs to hire more people to do their jobs properly. I cant keep going across brooklyn just to wait an hour and make my infection worse"