SureStay Plus By Best Western Woodbury Inn 7940 Jericho Turnpike, Woodbury, NY 11797

"The room I got was alright looking. The heater/AC unit was very obnoxious. Just too loud at times and would randomly rattle loudly when changing the temp. The door doesn’t properly seal at the bottom. So there’s a lot of leakage of air through the door. Which causes the temp control unit to constantly go off. You should really put a strip at the bottom to stop the air from leaking into the room. Especially when it gets cold outside. The back of the dresser had a power outlet ripped out of the wall. Gotta love unsafe fire and electrical hazards! The bathroom was incredibly small. The breakfast? Oh god. What breakfast? Their bagels are individually packaged. Not fresh. THEY HAVE NO CREAM CHEESE! How could you have bagels, but no cream cheese in a Long Island establishment?! That’s like a burger without a bun. Buttered bagels are just not the way. They have these breakfast sandwiches in some box that keeps them warm. Probably is, the sandwiches were still cold. They should be heated up first and then put into the warmer. Their other prepackaged breakfast stuff was mediocre like their cheese danish and some chocolate croissant thing. They had zero cooked items. No eggs, no bacon, just figured throw us some breakfast sandwiches that were still cold and called it a day. The workers there don’t really care to do their job right. Pretty sure I saw the employee at the table playing a video game in the back of the room. Probably just some teenagers or people in their early 20s that consider this place a dead end job. The housekeeping service comes by super super late and does very little to nothing to the rooms. Pretty sure she tossed Frosted Flakes into the bathroom toilet and never flushed. Gross. Overall, not impressed. The only saving grace was the touch screen beverage maker, but unfortunately the serving size in the cup is super small. A lot of places are conveniently near this ratchet motel. Which is great because the diner near the place has good food."

"Perfect for a quick stay. room was comfortable and Clean. Had a problem checking in since I booked online and the rate was different but In the morning a gentleman helped me out and got it fixed (I think his name was David). breakfast is included with your stay Just the juice machine wasn't working but they had enough food and they give goodie bag with water and a granola bar."

"Room keys kept failing and having to be reset every day after we got back from a long day out. Shower has air in the lines and makes a horrible noise. The only remedy is to decrease the water pressure. Toilet handle kept breaking. Smoke alarm was on the floor in the room when we got there. Housekeeping never even offered to clean our room or provide fresh towels. We had to ask for towels; which had holes in some of them. Wi-Fi stopped working for the last 2 days we were there. Bed was so overly soft and misshapen that I couldn’t sleep and literally woke up not able to feel my arms due to my neck and back being crooked. Our last night there, after a week of sleeping in the bed, I found a cockroach on the bed. Carpet is worn and appears dirty. “Sleeper” couch sags so much that it can’t be used as anything but a luggage holder. Stairs are dangerous, metal stairs that are not only slippery, but water pools on them towards the top of the stairs where the metal is dented, and the handrail is unstable."

"Room was comfortable, not all rooms have a bathtub some have shower stalls only... Check in requires a hold of 100 on a credit card or the entire length of stay on debit even if entire stay is paid in full. Staff was very friendly. Pool was beautiful, though not paid too much attention to... Water pretty cloudy even though max depth is only 4 and a half feet, water hose left turned on in the pool to the point of of flowing the pool itself. Since the hotel is near a wooded area there are insects near the pool not that annoying, but the hotel is pet friendly and I killed a tick walking nearby the pool."

"This is a standard Best Western. I stayed for one night in July 2023. The staff I interacted with were nice! My room was comfortable and spacious with a king sized bed, a desk+chair, TV, microwave, and kettle. There are signs that the room was a bit dated but nothing serious to me. The AC worked really well!! There is a free breakfast every morning from 7-9. They served some fruits, pre-packaged muffins and pastries, and cereals. It was nothing decadent but filling enough!!"