Walgreens 1306 Military Road, Niagara Falls, NY 14304

"This is one of my fav pharmacies. After just 3 visits, they remembered my name and even recognized me in the drive thru. Any issue with my prescriptions or refills, they take care of it right away with a smile. Keep up the great work and I hope you train more Walgreens pharmacy staff!"

"I hate how this Walgreens is managed. My fiance who was a shift lead quit due to poor management. The place CONSTANTLY has crazy people from downtown coming here and stealing stuff, I worried about my fiance's safety. If people are crazy enough to steal stuff, who knows if they'd be armed or hurt the employees. Nothing is being done. It needs a security guard or something, or more expensive/sought-after items locked up. No panic button under the counter or anything... Makes no sense. Walgreens has become a meme, if you look on Twitter people are always saying how items are locked up, or people recording themselves stealing stuff. Always under staffed at night, it would just be my fiance and one cashier (sometimes just him if the cashier needed a break). Management doesn't take into consideration that we get thousands of tourists from other States, and Canada.. so why do they only have 1 cashier on a weekend? Honestly, I'm glad he quit. It was worth is mental health and safety."

"Not a friendly staff. Like they are I their own little world. I stood in on spot for 10 minutes and no one came up to help. Did not find what I needed so I walked out."

"I had an outstanding experience at Walgreens on March 14th, 2023, when I visited to purchase products for my spouse. Amanda, an employee at Walgreens, possesses exceptional customer service skills that went beyond the scope of her duties. Her personalized attention and dedication to assisting me were beyond my expectations, and I strongly recommend Walgreens to acknowledge her outstanding work, commitment, and customer service skills. Amanda, I urge you to continue performing your job utilizing the same level of customer service skills, and one day your commendable efforts will be recognized."

"The one the worst store I ever visited. The guy Matt kept on following me and looking at me. I understand that it’s hard to know who gonna steal and whose not but, as an employee you can’t harass someone by keep on following them in ever aisle they went too. I didn’t liked this experience one bit. After few minutes all other employees started roaming around me. I came from canada and i never felt anything like this before in my country. The basic job of an employee is to give customers an excellent service not to make them feel like a thief. In my life i’m never going there. And I recommend everyone to stop going there. Thank you."