Hawthorn Suites by Wyndham Williamsville Buffalo Airport

"Run down, filthy, avoid. Smelled, the two pictures torn from walls in both rooms of suite 204, sunken mattresses, flat hard pillows, after getting dark rag from wiping down bathroom and kitchen went out and bought cleaner. When I had to ask for vacuuming, clicked entire carpet there was so much junk on it. Big black smear and colorful nail polish all over carpet. Walls splattered with? Curtain rods all broken. Wish I had stayed at Tru down street. They aren’t trying to make money with this hotel."

"Great location, and when we stayed here in years past, it was great. This time, it was indescribable. If it had not been for the proximity and the fact it was only a couple of nights, we would have left. The halls smelled, the wallpaper was peeling off of the walls, and who knows what the stain is on the floor in front of the sink is. I could go on but check out the pictures."

"Key entry didn’t work had to wait for staff come to let us in. One person was sitting at the desk was on her phone and told us she would send someone to let us in. Found 2 pair if socks in one bedroom on the floor, one under the desk other side of the bed. Room cleaned , you have to wonder!! Lamp in one bedroom didn’t work, oh “maintenance will fix it tomorrow”. So no light in the room? Contacted manager she said she would ensure housekeeping would clean the room again. Next day once returned from shopping still no light and socks still on the floor. Hot tub was like a warm pool, fire pit out service Would I recommend this hotel NO!!"

"I recently stayed here just for a one night getaway. Despite using a third party site to book the staff was amazing and there were no hitches with checking in. I guess I didn’t pay attention or know what a “suite” was and was amazed that was I essentially staying in a studio apartment. Great bathroom, bed (nice mattress,) living area and kitchenette with stove and dishwasher!!! It was amazing. The only thing that was a little bit of a bummer was I noticed a sign about renovations which I think was related to pool area. The hot tub didn’t work, it was usable but pool warm, not hot. Not the end of the world but a bit of a letdown because it was part of the reason I booked. I will definitely be back."

"We had a lovely stay at the Hawthorne Suites. The staff were friendly and answered all of our questions. The room was clean and the beds were comfortable. Breakfast was good and had many options. The location to stores and restaurants was good. Also, we travelled with our dog and there was plenty of space to walk him. I will definitely be back!"