VIVIAN JEWELERS 8111 Concord Mills Boulevard, Concord, NC 28027

"Shout out to Christian!! He was such a terrific help for me and my wife. The staff were all attentive to our every need and helped us customize the ring we wanted after my wife lost her first one. She is overall excited and I recommend this place for anyone looking for great customer service and quality jewlery."

"Christian has been absolutely amazing and has helped us tremendously! Everyone was so accommodating and understanding and helped us figure out a payment plan cause I was still paying off on a ring I had lost. I definitely recommend him and this place!"

"I stopped to look at upgrading my wife’s ring. Jordan and I scheduled an appointment to discuss what I was looking for. Before we even begin she educated me on jewelry and diamonds. We customize a gorgeous ring for my wife. Jordan was so easy to work with and very informative. I’ll definitely be shopping back with her."

"The professionalism and care given was an immaculate experience to say the least. Sydney knew her products, was great at keeping conversation, and it didn't feel like I was just being sold something. Everything was explained perfectly and with full transparency. You'll definitely get a nice experience, and get lost in the atmosphere."

"I have hated this WHOLE experience with this company. We were initially told we would have my ring before our wedding, then a few days before, the day AFTER our wedding, a few days after etc. (Which is not the salesperson's fault - Devon is a lovely guy. Apologetic and professional). Yesterday, we FINALLY got the call this was in. I've been patient, I've held my tongue since I didn't get married FOR the ring. Today is my last straw. My ring that we've been getting the ring-a-round with, is fake. Not even 24 hour wear and my finger is green. You can already see the erosion. The loaner for the wedding they let us use also turned me green in a few hours, which I understand you don't want to lose expensive jewelry. All of the current jewelry I wear is supposedly the same metal we ordered. I am really disappointed and don't even want to walk back into this shop even with the "store credit" we received due to the delay. Edit: I LOVE the update. I tried to be professional and that's the response. 14k gold and silver do not do that in a NIGHT. Without handwashing or anything. I went to sleep and woke up with it already like that. Thanks for the kindness back. (((:"