Park Sports Physical Therapy

"In early November, I twisted my knee and thought I could walk it out -I couldn't. Saw the orthopedist in early December and got script for PT. When I started walking more than 20 minutes to shop on 7th Avenue was too much. By my second visit the knee and general movement improved. My therapist, Lisa, showed real concern and knowledge. Because I started during the holidays I also had 2 other therapist and they too were good. The atmosphere is pleasant and they serve a wide variety of folks. I looked forward to appointments but also glad to be done and my knee et al working again."

"Good therapists, but they charge a crazy price. They initially said I would only have to pay 50 dollars each session, which I paid each time. I finished the rehab sessions and received a bill for about 1000 $. I called them up and they said 50 was only an estimation. Had I known would have gone someplace else"

"I have been a patient here since 08/2023 due to an ACL reconstruction surgery. My experience here has been nothing short of amazing. I started physical therapy two days after my surgery with Carmelo then Jacob few weeks later. Both of these guys have played a big role on my recovery. They pushed me to my limits with respect to the surgery. Their staff members are all trained professionals who work hard to get you back in shape. They are also pretty flexible and Kai was very helpful in rescheduling the sessions. With that being said, no institution is perfect and here are my suggestions to management: front door is really heavy to open especially for a patient using crutches, you can do a full tricep workout on that door and billing department could be improved. Besides those small things this place is almost perfect and their staff members have played a huge role in my recovery progress."

"I came to Park Sports Physical Therapy two years ago with an injury referral after they told me they accepted my insurance, with no co-pay. I followed the recommendation to come 2-3 times a week, and after 14 visits of amazing care from Andy, I got a phone call saying there was an office error and that they did not accept my insurance, but that I would not be responsible for the mistake. Then I started receiving piles of huge bills -- I've raised the issue with the in-office admins, over email, and called Ivey Rehab consistently over the past two years, and the issue is still not resolved. I wish their billing/communication matched the quality of care I received."

"The OT care I received from Cynthia for a wrist injury was excellent. Unfortunately, Ivy Rehab's billing department is a nightmare. Ivy mischarged me after-the-fact and has refused to resolve the issue to date."