Leap N' Laugh 2833 West Ridge Road, Rochester, NY 14626

"Disappointed In this place! 1st time here with a 2 year old. We were charged for a 3 yr old which I realized after I cashed out. Before leaving, I mentioned to the lady and she wasn't the most pleasant but I did get my $5 back. The place itself, in my opinion, is very underwhelming. Slides are dirty, houses are broken (stairs falling apart and ratty) and some bounce houses were closed. For the price, I was expecting a larger area with more houses. My 2 yr old really had no interest in jumping. Wouldn't recommend for younger children."

"Fun but dirty- the area under the playground is pretty filthy. Garbage in the bounce houses- not expecting perfect but expecting better. The young gentleman that works during the day has a chip on his shoulder. Can’t quite understand why he hates his job so much."

"Not a bad place for the kids but the staff is rude and should get some proper training. Very uncomfortable when staff is walking back and forth watching your every move. Rather than walking by and asking customers how is everything the stuff just walled back and forth many times. I lost count of how many times. Also to have plenty of time to walk back and forth making people feel uncomfortable, it wouldn't be a bad idea to spend some time cleaning the place."

"This is only my second time here and horrible experience- my son went to grab a Gatorade out of the drink cooler while I was getting my wallet out and the worker asks me if I was going to be pay for it - then I went to change out the drink for a different one -go pay for it and the same girl goes - did you charge her for the Gatorade too when I clearly changed out the drink and put the Gatorade back . I get making sure people pay for their drinks but the approach was rude and there is a better way to approach paying customers - you can’t just assume every person steals or is not going to pay for something - I do not steal nor do I need to spend my hard earned money on a place that has such a rude approach toward customers. I’m all set . Learn some customer service skills."

"Great place! Very clean and the staff was great and we’re hard at work! Lots of bounce houses and toys for children to play with. The nachos were delicious and the manager was awesome! Lots of pop it toys for sale too!"