TLC Pet Food

"We got this food for our adult dog as our puppy was on it. Our dog had severe allergies from it. As shipping is expensive we called to check if they will pay for shipping the food back, they threw the policy at us and refused. They lost business for our puppy too. My pet is suffering due to severe allergies now and we also have to deal with vet bills. It is sad to see a pet food business does not stand by their product."

"Happily switched to TLC on the recommendation of breeder. Great service & expedient delivery. Have been on this food for 2 months now. Dog is always eager to eat—but he is not discerning when it comes to food. His skin, coat, stools, & demeanour are all on point. Highly recommend!!"

"Very good quality dog food and treats!! My two dogs have done very well. My 16 year old dog still runs up the stairs."

"This was Recommended Is dog food by our breeder, The 1st 8 ish months Our first dog loved the dog food and then she started turning her nose to it, Our second dog really wasn't a fan of it at all in the first two or three months we had him, so we had to put them both on another food. They way it was made was obviously changed, even if it was a small change, dogs , always listen to your dogs! It really is a great dog food, but I feel when they joined with the US, EVERYTHING all went down hill from there. Deliveries were damaged including the bag(s) in the box, which before they were happy to replace. Our last delivery was said to be delivered on a Wed' when i was on my last day of holidays, it ended up almost the same distance by Hudson Bay to where it was supposed to be delivered in MB, so it finally got delivered 2 days later, I was back at work from holidays, and because I didn't get home from work till late, my delivery was not on my steps. Needless to say I was upset and so disappointed. They, of course blamed FedEx and took no responsibility, and refused to send out another order. So we lost that 67 plus dollars, not them. Their policy isn't that of the customer anymore but their own pockets. It may be a great dog food and biscuits, but their customer service for customers has completely gone down hill since and the US to their business. We can't really on them to protect us as customers anymore, because porch pirates (theft) is not cared about anymore by TLC. EVEN speaking with them on the phone, their care is no longer there anymore either."

"This is a fantastic company. Quality dog food and service is top notch. We have two dogs and both eat TLC. They are both incredibly healthy. We have been feeding our labs TLC for almost nine years and I have only ever have one issue with delivery at no fault of theirs. I called and had food in less than 48 hours. Cannot say enough about this brand. Thank you!"