Petco 1520 Military Road, Niagara Falls, NY 14304

"The store carries lots of items for your cat, dog, ferret, hampster or fish. The staff are extremely friendly and helpful answering any questions you may have. I would recommend this location to anyone who has loving pet(s)."

"Brought our dog in to be bathed and groomed, she says, about 2 hrs...head home, get in the driveway and phone rings...he's apparently being bad and could I come get him? OK... Been coming to petco since they opened...NEVER HAD ANY ISSUES WHATSOEVER WHEN WE SAW VIOLET! Guess we'll have to find her!"

"Unfortunately, the customer service has gone completely downhill in this location. Even to the point we recently cancelled our membership subscription we were paying for extra perks. It seems like everyone is miserable there and no one wants to work when they are there. I went in over the weekend to purchase treats for my dog and they had signs everywhere about BOGO but certain things were sold out for instance the one package I wanted there was literally only ONE left, they would not let me mix or match with anything else because of it. But literally everything was BOGO so that does not make sense. She was very short, snippy and completely unpleasant but had no problem asking me to round up my change at the end of the transaction."

"This isn't a bad pet store, but I found it hard to find a complete supply of dog treats without walking around a lot. Plus, I loved the sticker someone put on the can of puppy food I bought. FYI, I asked Finn if he wanted to be Vegan, and he loudly said, "NO!"."

"From Canada.. almost like a petsmart. Was very clean, and had the two items at a very good price. Even after the dollar exchange. The associates from this location went above what of I'm used to. They knew exactly what I was looking for and very eager to help. Gained a new loyal customer."