Gianni Rodriguez-Ayala, MD 321 Crossways Park Drive, Woodbury, NY 11797

"Im sad to say that after many years of going to Dr Gianni that I was extremely let down by the care and also the office. I had felt a lump in my breast that felt different then a normal cyst. It was also very red implying there was an infection. Nervous i called the office first thing at 9am. All day, i was waiting for them to just take 5 min to see me as this was not a reg routine checkup as this was a big scare. I called 4 times to the office while they kept saying Oh the dr is aware and we are trying to fit you in. I wouldve seen anyone even another dr. This wouldve taken a few min just to look at as when you go in for your normal checkups that is first thing the drs and nurses do is to check your breasts so i knew that anyone looking couldve been helpful. All day had passed. I took off of work. I called numerous times to be stood up. Dr Gianni Rodriguez knew and even if she couldnt see me she never even called. I spoke to 4 secretaries too and Linda the secretary i spoke to couple times and she was beyond rude. In a time where a woman is scared, to receive the manor in which Linda and Dr Rodriguez has shown was disgusting. After many years of seeing her this was not a first time as in the past she had dismissed me as in past she sent me for important tests and then never even calls me to review the results. This place is quick to bill you but the care is not there. And its sad because we rely on the drs when theres something that occurs like this. I had waited until 6pm before the office phones were shut off from calling at 9am!!! I was so annoyed I then called back and prompted an oncall dr to call me back from Northwell health and the on-call dr even felt bad that this happened. From 9am to end of day nothing!! I took off of work and waited for anyone to look at me and no one did. Not even a call from my Dr !! I had to then call a hospital and then a plastic surgeon to see if they can see me which the other options were helpful as the next morning i went to see another dr that was not northwell health, while my own very dr and facility snubbed me. I complained to Linda as she decided to call me at 7pm after i called the oncall dr she coincidentally called me. And gave me a huge attitude saying oh dr was still in office and they didnt leave. And I said phones were off as office was closed when you call as it was now 7pm. And still after all of that waiting and taking off of work and the huge attitude no one saw me and not even a call from the dr before she went home as it was told to me all day she knew the situation. Horrible medical manor and after years of them getting paid by my insurance to them and me being a loyal patient, I am now looking for another gynecologist. One who will care more for her patients and have better ratings. Northwell health should really change the staff and doctors who dont care and be sympathetic in the time of a crisis such as this. Never again will i go to this office."

"So I normally never write reviews but I saw someone gave 1 star and I was shocked. Their 1 star was for making appointments which has nothing to do with the doctor. Dr. Gianni Rodriguez-Ayala is an amazing, caring, knowledgeable doctor. She was an amazing doctor for pre-natal and post-natal care. She even checked in with me after I gave birth - there was no reason for her to be at the hospital but she came anyway. She has always given me her time, and fully answered my questions. She also makes the situation comfortable and seems judgment free. She is a solid doctor."

"Worst person to make an appointment with"