Ruby nails

"The absolute worst pedicure I have ever received in my life. The woman only used plain water (no solution). She did not scrub my feet properly. It took her a total of 5 minutes for a 55 dollar pedicure. Her service was rushed and she was unkind. I do not recommend this location for pedicures!"

"Don’t go to this place. I went to get powder dip with pink tips and they said they couldn’t do it because the pink line wouldn’t show over the base. I ended up deciding on a light pink over the whole nail but when she started she said the color wouldn’t cover the white tip that was glued on so she needed to do a darker color. I said that was fine and she started with the new color. I immediately told her it was too pink and didn’t match the color on my toes like I wanted and she said it would look better when it was done and fade in a couple days. Two days later it still had not faded and one even broke while I was sleeping. So I went back and asked if they would fix it. The guy Brian who works there was not nice about it at all when I asked if they could fix the broken nail. Then I said it didn’t match my toes like I asked and he said no you changed your mind a bunch of times (which I only did because they said they couldn’t do what I wanted twice). I said I didn’t even want it fully redone and would be willing to have them paint over it with gel and he said they couldn’t do that. My friend that had recommended the place showed me her nails - it was the original pink I wanted with powder over a white tip (and the white didn’t show through) so clearly if I had a different tech she would’ve gotten it right the first time. I couldn’t believe they wouldn’t even fix my nail that broke. I didn’t want to argue with Brian so I just left. Highly recommend going somewhere else like Beyond in Brighton or Kyla in Penfield."

"This has been my go to place for years and I have always told people to go there for their nails. Twice now, I have had a terrible experience. The workers are so great and nice, but I feel that the quality of their work has lacked. My most recent visit was really upsetting. I got a gel manicure like I always do and they were rushing through it. My left hand wasn't even fully dry and I have a matte looking middle nail with bubbles and spots. I also wanted a rounded almond shape and I got square almost coffin. They also didn't paint all the way to the tip. You can see that it looks like I needed another coat on my nail. I am not sure if I will return because this is the second time this has happened to me."

"I got a pedicure here in May and it was absolutely amazing. It lasted forever- never chipping or discoloring. Plus the experience was great. I came back in August to get my nails done (white acrylic) and my toes down (white gel pedicure again) for my wedding. My toes turned out great and had no issues, even in the salt water as I got married on the beach by the ocean. However, my nails were terrible. Absolutely awfully. The were crooked, filed waaaay too much to the point where they were slanted and not even straight, nails weren’t cleaned before the acrylic went on so nail dust was sealed under them, and my finger got infected from skin/nail being clipped too much. It was terrible."

"Today was my first time here. I was greeted by a friendly receptionist and shown where to go. Mandy was my tech today. She was very friendly and did an excellent job on my nails. The atmosphere was very relaxed and I didn’t feel like my service was rushed at all. I could tell they were all shocked by my choice of hot pink nail polish but I was very happy with how they turned out. I am looking forward to returning!"