Grace Family Medicine 340 Arnett Boulevard, Rochester, NY 14619
About the Business
Grace Family Medicine, located at 340 Arnett Boulevard in Rochester, New York, is dedicated to changing the future of health one neighborhood at a time. This institution provides care for individuals and families of all ages, regardless of where they live, socio-economic status, race, gender, religious affiliation, national origin, or ability to pay. With a bilingual team of Spanish-speaking staff, Grace Family Medicine offers a welcoming and inclusive environment for all patients.
Accepting nearly every insurance plan, Grace Family Medicine also provides options for patients without insurance or those unable to pay for services. The compassionate and friendly staff at Grace Family Medicine prioritize the well-being of their patients, working with them to meet their health goals.
Testimonials from patients highlight the exceptional care and support provided by the staff at Grace Family Medicine. Whether it's the convenience of being located on a bus line, the cleanliness of the office, or the kindness of the staff, patients consistently praise the high level of service they receive.
If you're looking for a medical center with knowledgeable and caring staff who prioritize patient well-being, look no further than Grace Family Medicine. Contact them at (585) 235-2250 or email [email protected] to schedule an appointment and experience the exceptional care for yourself.
Location & Phone number
340 Arnett Blvd, Rochester, NY 14619, United States
Hours open
Monday:
07:30 - 15:30
Tuesday:
07:30 - 17:30
Wednesday:
07:30 - 15:30
Thursday:
07:30 - 17:30
Friday:
07:30 - 15:30
Saturday:
Closed
Sunday:
Closed
Reviews
"Unbelievably the worst place anyone can go. How can they prescribes medication without doing any blood work panel or cultures. I see a lawsuit in there future. They shouldn't be accepting more patients they need qualified doctors. This wouldn't be expected in the better insured patriots and zip code's."
"Horrible place called to refill my rescue inhaler which is for emergency I am severely asthmatic and they refuse to refill it unless I had an appointment it is the weekend so instead I have to go to a hospital put myself at risk to getting covid 19 spend more money just to get my prescription refilled at the hospital I've been going to this place for years and it's just gotten worse and worse changing my primary first thing Monday morning"
"This place is a mess; receptionists(some) are kinder than the Nurse Royco. There is only one doctor at this office, Dr. Mack; when a patient requests to see the doctor, they schedule a visit with the nurse; if the patient is at the office complaining of health issues, they do not tell the patient he/she will be charged for emergency visit with Grace Family, and are pushing the patient to see the Nurse, than schedule a visit with another nurse...and almost refuse to schedule an appointment with the MD. The place looks very unclean, messy and untidy...They 'lock' the patient in the room for hour(s) until someone shows up...If a patient needs tests and has unidentified conditions, they escape responsibilities not assigning the test(s), but sending the patient(s) to ER, once more to escape responsibilities. THE ONLY THING THEY CARE IS MONEY!!!! Very mercantile Family Medicine Center."
"I love it there it feels like home I'm so comfortable"
"The score I submitted was completely on the receptionist. I was calling as a new patient and it took over an hour to try to schedule an appointment. With how unorganized the front staff appeared I was to weary to try the doctors office and decided to try a different office. I think it’s important for the entire staff to appear knowledgeable and willing to help. This doctors office lacks a welcoming feeling at the front desk which is enough for me not to come."
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