Value Vision - Your Local Eye Doctor - Lackawanna

"I made the eye appointment, was had my exam, chose my frames and lenses, and have excellent coverage with my insurance. Price was much better than expected. They weren’t pushy, and the glasses came in when promised. They are tremendous."

"As soon as I walked in the lady working at the front desk was amazing! She was helpful kind and friendly. The eye doctor was awesome, very thorough and knowledgeable. And the lady taking my glasses and sizing everything was great. Nice throughout.."

"All staff members were friendly. They were very thorough & helpful with my son’s first time using contact lenses. Their facility is very neat and clean. Would recommend to others for their optical needs."

"The entire staff treated me like family I had a wonderful, experience filled with a lot of laughter ,and all my needs were met beyond my expectations. Can't wait to go back to pick up my new glasses."

"After a year, I had to come back to give this a review. Today is April 17, 2023. Last year, on April 9th, I believe, I had my first appointment with Valu Vision. It was a pretty standard appointment. I had a vision test and ordered glasses and contacts. They didn't have any trial pairs of my contacts in stock, and I was told that they will order them and let me know when they came in. After weeks and weeks, I called a couple of times. Still no trial pair. I wanted to at least get my trial pair before my vacation last September, so I actually showed up to ask about them, I want to say at the end of July or early August. I was apologized to because the contacts had already arrived, but I was never called. I was annoyed, but whatever. I tried the trial pair and had a follow up appointment to make sure they were ok. They were fine, so I ordered some pairs to purchase. That was last August. I have not heard a thing from them since. I'm not kidding, not a missed phone call, email, or anything. Just no contact at all. If I had already paid for the contacts, I would have kept on them about it, but I did not. I am just floored because I have never had this kind of experience before. Disappointing. So I won't be going back. Reader, beware! Be sure you stay on them until you get your products!"