Alssaro Counseling Services
481 Main Street, New Rochelle, NY 10801
Hours open
Monday:
9:00 AM - 9:00 PM
Tuesday:
9:00 AM - 9:00 PM
Wednesday:
9:00 AM - 9:00 PM
Thursday:
9:00 AM - 9:00 PM
Friday:
9:00 AM - 9:00 PM
Saturday:
9:00 AM - 5:00 PM
Sunday:
Closed
Photos
Location & Phone number
481 Main St #401, New Rochelle, NY 10801, United States
About the Business
Alssaro Counseling Services is a reputable health institution located at 481 Main Street in New Rochelle, New York. Our team of experienced counselors and therapists are dedicated to providing high-quality mental health services to individuals and families in need. We offer a variety of counseling and therapy options to address a wide range of issues, including anxiety, depression, trauma, and relationship problems. Our compassionate and professional staff create a safe and supportive environment for clients to explore their thoughts and emotions, and work towards achieving their personal goals. If you are looking for a trusted mental health provider in the New Rochelle area, Alssaro Counseling Services is here to help.
Reviews
"The therapist at Alssaro was great but their admin and billing departments were so horrendous I had to stop going. Not only was the lady working billing rude but I confirmed with my insurance that the services provided were covered yet they keep trying to scam me with bogus charges. And now they’re trying to collect a late fee on a copay I never had to pay. Save yourself the headache and look elsewhere. Update: Don’t let their canned responses fool you, they do not care - they only care about money. If you call to resolve the issue they are not helpful!"
"The worst possible experience trying to get an intake. Then I found out the time you do your intake dictates the time you will have your sessions moving forward. They tell you after the fact. Should I make my daughter miss school each time she needs a therapy session? Unbelievable. They eventually got her an appt. later in the afternoons that work but every week, the Telehealth gives issues to log in or it has some kind of audio defect. I’m just over it. I’ve used many different services such as Family Services of Westchester, WJCS, WestMed. No complaints with any. This whole process is just way too much & more stressful than it has to be. I’m over it."
"Worst care. Do not waste your time with these people. Made appointment only to find out they cancelled on me I had to find out on my own plus they said they have no more room for me"
"Absolutely horrible they decided to call me an hr before my appointment and tell me they didn’t accept my insurance this place is a joke"
"First and foremost the doctors my wife and I met, are very robotic. They just tell you what they read from books and websites. When the timer is up, so is their empathy as well. The front desk and individual therapist also cancel appointments left and right. Me and my wife tried individual and couples therapy. Couples went alright but thats just it. Nothing exceptional. But individual horrible. We never even made the intake session. Scheduling is a nightmare. We even canceled couples cause we are tired of dealing with place. We are parents and we both work full time jobs. and trying to work it into the schedule is nearly impossible at a decent time without interfering with the children's school or work is too hard, next to impossible. Not recommended."
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