UR Medicine Urgent Care – Spencerport

"We have had fabulous experiences at this urgent care, but NOT yesterday. The person who took my daughter's vitals and the Dr. were nice, however the woman who put information into the computer was mean and miserable. My husband went with my teenage daughter and the woman was rude. My daughter was clearly upset and not feeling well. "Why are you here?" was the first thing she asked. She looked at my husband and asked him, "And who are you?" Her tone and demeanor were unacceptable during their entire interaction. She shouldn't be interacting with sick and injured people. Do better."

"Absolutely floored at the kindness, level of care and compassion shown by every single person I dealt with here. As a parent I am usually the one taking care of my family when they are sick. Today I was sick and the staff took care of me like I would my own family. I'm very grateful!"

"Physicians assistant Christopher Kiesow made the long wait worth it (which is not the staffs fault, just the reality of busy urgent cares). It makes such a difference to have someone who validates your pain or what you’re going through. I really appreciated that and getting the care I needed to make me feel better."

"I was so impressed by the care and attention given at the Spencerport location! Each and every person was polite, professional and thorough. It was my first experience there and I would not hesitate to go there again! Thank you to all of the professionals at Spencerport UR medicine urgent care !"

"The Google reviews left me skeptical about going here but it was the closest available location. I cannot express how great my experience was!! Every person I came in contact with was friendly, helpful, & I felt heard. I was not rushed through or stuck waiting endlessly in a room. They were efficient and explained everything, all while checking in to make sure I was doing ok. Upon arrival I was very anxious about my situation, but I left feeling well taken care of. Thank you to Dr Eric and Nurse Carrie, as well as the other staff during my visit. You guys made a difficult situation as positive as it could be!"