Oneida Health TriValley Family Practice

"Phones are always busy to never be able to get in"

"Dr.Capone is the best doctor ever! He’s been my doctor for over 15 years and I dread the day he retires.. I suffer from really bad anxiety and he’s always made me feel comfortable and I can tend to overreact sometimes and he handles that soo patiently! Wish there were more doctors like him!"

"Love our family doctor there The message lines are a joke and trying to get a hold of anyone to talk to us like pulling teeth .. the hour and a half lunch break all taken at the same time is silly also, as that's most people's lunch and the only time before 4pm to try to get anything done. Plus they usually shut the phones off at 3:45 it's sad I know there are people in a lot worse shape than me out there running into this problem. Answer the phones fill the scripts do better"

"Staff is very nice and willing to work with you to make sure you're feeling listened to as the patient"

"Dr. Michael is the best doctor I’ve ever been to. I would never go to another doctor. Him and his staff are so caring!!! I’ve never had an issue since I started going to his office almost 2 years ago! Highly recommended!"