AirWorks Cooling & Heating, LLC

"Since Airworks was taken over by Dillion corp the quality of service is AWFUL. I Got no notice of fall AC service, by the time I noticed it was overdue (Oct 2023) I called to inquire why. It seems many Airworks customers were not included in the takeover maintenance schedule, was told they could have a tech come out late Jan 2024 which is Unacceptable. I had pre-paid the service with Airworks which they would not refund. Im cancelling any and all service with this company, office staff awful."

"Able to get an appointment next day, tech called about 20 minutes prior to arrival, on time, friendly, explained procedures and final assessment. Due to age of a/c unit and need for replacement, the company owner came next day to discuss replacement options. Owner very courteous, friendly, knowledgeable. Offered to review issue and email me an estimate. He did exactly that within 2-3 hours. Overall, working with AirWorks was a positive experience. I felt they were honest, reliable and followed through with what they said they would do. I would use this company again. I would also refer them to my neighbors."

"They gave us sound advice and expertly installed a new American Standard A/C system with an awesome thermostat. Then did it again for my mother a few weeks later. They were prompt, professional, courteous and kind. Strongly recommend both AirWorks and American Standard."

"I've been using AirWorks for both regular maintenance as well as multiple emergency calls over the past few years, and am always really pleased with them. 9/10 times Matt is the technician who ends up coming for repairs, and he always remembers (or at least looks at the notes before he gets here, which is still awesome) previous issues, and is willing to explain what he's doing/what is causing whatever the issue is, which I appreciate, especially if/when it's something I could prevent from reoccurring. I ended up having to have my entire heat pump system replaced this past week, and every single person involved was super knowledgeable, friendly, communicative, and just had great attitudes. I live in an older condo that had some challenges, both with the logistics of installing the new system, and with the HOA needing to approve aesthetic aspects of it outside, and Rick was very patient and willing to work with everyone to find a solution that would get approved by my HOA. They also had really great financing options available, which made the whole thing a lot less stressful. I'll absolutely continue using them, and highly recommend them to anyone looking for a heating/cooling repair company (or needing a new system)."

"Matt was the tech that came out to service our broken AC and he was great!! Super knowledgeable and provided us with additional education/information about caring/maintaining our furnace and ac unit and also ways we could improve our heating and cooling in the future since this has been an issue for us in the past with our split level home. I completely trust and feel very satisfied with the services we received and would use and recommend them in the future!"