R V & Camper Refrigeration, Inc. 5808 Stockbridge Drive, Monroe, NC 28110
About the Business
R V & Camper Refrigeration, Inc. is a family owned and operated car repair institution located at 5808 Stockbridge Drive in Monroe, North Carolina, United States. With over 40 years of experience, we take pride in providing timely and professional service using quality parts. Our goal is to ensure that your vehicle is always ready for the road so you can enjoy a stress-free camping experience. We specialize in refrigerator cooling unit repairs, offering the best cooling performance and longest lasting units on the market. As certified Dometic and Norcold Warranty Centers, we stand behind our work with a standard 5-year warranty. Give us a call with your make and model number and let us take care of the rest!
Photos
Location & Phone number
5808 Stockbridge Dr, Monroe, NC 28110, United States
Hours open
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Reviews
"I brought these folks a 51 year old Fridge which up until couple months ago worked flawlessly. I was pretty sure the cooling unit went belly up which was confirmed upon diagnostics. The frige was removed (not an easy task) rebuilt and reinstalled. I've owned this trailer for 11 years and would never had guessed any had been in it, it was as pristine as the day I delivered it. The fridge is working flawlessly right now, as is the 51 year old AC I asked them to go through. I couldn't be happier with the work that was done by Sam and his team, skilled professionals and they saved me a lot of $$$. I highly recommend this company."
"Sam has been helping me with my Airstream for 10 years. He is always available to troubleshoot any issues I have with the camper and has always been willing to come to my home to make repairs since I am unable to transport it to his shop. Sam is an expert with campers and I trust him explicitly."
"I did not have any service at this business although I had a warranty issue through Forrest River. The following is part of the email from Forrest River Cooperate. “ will order one and get it sent to the nearest service center of your choice. ” Do living close by I reached out to this company. Forrest River will not ship to an individual and gave me a few choices to have my part shipped to for me to pick up. I called just as a nice gesture to let them know I had picked them. I was told NO. The owner of the company wanted no part of this. I tried calling back several time to try and explain more in detail but constantly got hung up on. I thought okay maybe if I drop in and show them the entire email from Forrest River that might help. Not at all totally rude and even yelled at me. Told me that I was not his customer. Good to know because I never will be. It’s really a shame they couldn’t at least take a minute to hear what I was asking. There was nothing they had to do other than accept the package from Forrest River as an approved company for warranty claims from Forrest River and allow me to pick up the package. I completely understand it’s not in the same scope as a repair their business does but as anyone in RV business and the only one within an hour I didn’t think this was asking much especially since they were suggested by Forrest River. Maybe Sam the owner was just having a bad day, hopefully he doesn’t treat everyone this way. I work for the public and would never treat a customer or potential customer this way."
"They have seen my rig twice at their shop. Was heading out on a camping trip. My slide would not come in. Called and talked to Eli made an after hours appt to come to my home. A few hours later Sam called to try and diagnose the problem over the phone. Spent 30+ minutes on the phone. Which i was happy to say was a success. He saved me the price of service call. Good business, great people and even better customer service. Thx Sam & Eli."
"Appointment was for no electric power to interior of 88 Scamp. When we arrived we added having a power port door installed, a new tongue jack and bearings packed. All complete and ready for pick up the next day! After hitching up, they verified outside lights were working and replaced one of the brake lights. Everyone we dealt with was wonderfully helpful. We are SO very happy we were referred to them! Well worth the drive from Waxhaw."
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