Linea Hair Salon

"Worst salon experience ever. Went for a keratin and it completely ruined my hair. A proper keratin treatment is supposed to take around 2 hours or more, they spray something from a water bottle, then just do a simple blow out which took less than 30 mins. They tell you to wait one day before washing your hair. After three days my hair has gone back to just the way it was and I now have dandruff and immense breakage from whatever they used. Worst thing to happen to my hair- they are just trying to make a quick buck, they could care less about quality or service."

"Please any black or POC women do not go here. I got a keratin Groupon from them and managed to schedule an appointment. Bare in mind the minute you walk through the door if you are black they will immediately look at your hair and say that it is too frizzy/curly or long. Obviously those with straight hair are not running to get a keratin??? So it is expected that the persons hair is curly? They will then proceed to up charge you by $100 and fail to inform you of this. They charged my friend who is white and has much curlier hair than me $50. Why so different? Try Eric NYC or even Toto. Much more POC friendly Edit: in regards to their response. I love the coded racial undertones of 'argued' and 'argumentative'. It just proves to show exactly what mind frame they hold. The issue here is the lack of transparent pricing my dear. You should not be charging one person one way and another a different way. They have also done this many times if you look at their reviews on Groupon"

"Alissa has been doing my hair for years she’s the only one I trust with my color and cut. My hair is very thick and long but she always takes her time and gives me the best service."

"I had an incredible experience with Alissa as my hairstylist, and I highly recommend her services to anyone seeking a skilled professional. Alissa truly works magic with hair. As someone who is often nervous about trying new hairstylists, I immediately felt at ease with her. She not only made me feel comfortable but also brought out the beauty in me, both inside and out. What sets Alissa apart is her deep knowledge of hair health. She goes the extra mile to ensure that your hair remains healthy even after various treatments. Alissa's expertise extends beyond the typical hairstylist's role. She collaborates with you to determine the best look, taking into account your skin tone, eye color, and other unique features. Her ability to personalize hairstyles is truly impressive. I was particularly impressed with Alissa's skill in working with hair extensions. Her knowledge in this area is extensive, and the results speak for themselves. I'm eagerly looking forward to my next appointment with her. Additionally, Alissa's warm and welcoming demeanor creates a comfortable and homely atmosphere during the session, making the experience all the more enjoyable. My hair now looks fresh and rejuvenated, thanks to Alissa's expertise. I can't recommend her enough, and I can't wait to return for another visit."

"THE BRAZILIAN BLOWOUT DOESN’T WORK!!!! DON'T GO THERE!! I’m new in the city and I was looking for a good place to get my hair done. I’ve been getting Brazilian blowouts for 6 years twice a year. I know how to take care of my hair after the treatment. I didn’t wash my hair for 3 days. I know which products to use and what not to do. I’ve never experienced something like this before. I went there with a friend and the treatment didn’t work for both of us and they refused to refund us. They proposed to do it again but we didn’t want to be exposed to the chemicals again in such a short time. After all, we inhale the treatment as well. Moreover, there is no guarantee that it would work for the second time. The owner is really RUDE and he only cares about money. He doesn’t care about customers. He HAIR SHAMED my friend for having too much hair. He was yelling “Look at her hair! Look at her hair! Can you see how much hair she has!” You can’t imagine how bad she felt… She wanted to leave but I convinced her to stay. NO GOOD CUSTOMER SERVICE I found the salon from Groupon. He told me to come directly without Groupon but he increased the price since we don’t have short hairs. I was negotiating with him on the phone( By the way, me and my friend, we’re students ) He said “Just come we’ll handle it.” It took us 1 hour to go there and when we went there he refused to do our hair. He was like “I’m not doing your hair. You can leave now.” We were really angry but since we were already there, we accepted the price increase. I asked if I can see the product they were using for the treatment so that I can be sure. He said, “ Oh, I’ll show you and you will buy the product and do the treatment to yourself?” Can you see the way he thinks? All day they treated us like “Why are you such problematic?” After our hair is done when we were paying, I also overheard him saying to the other hairstylist “Please take care of them yourself, I don’t wanna deal with them” The audacity….If you wanna have good customer service, don’t go there. When I called them afterward, he blamed me and said “ I didn’t want to do your hair in the first place” Just that you know, I don’t have super long hair. My hair is naturally curly but since I’ve been having the treatment for years, it’s already almost straight. Just newly grown hair was wavy. I told them we want the refund and we don’t wanna write bad reviews. He said “ GO AHEAD, you can write bad reviews” Don’t go there PS. He threatened us calling his lawyer after we wrote this review."