Auntie Anne's

"There is always 3-4 employees working but never any pretzels/cups ready ! I asked for a non salted pretzel due to my diet and got salt !! I asked for a blueberry lemonade and got the blue drink with no lemonade !! If the prices are going to be high, I expect excellent customer service !"

"Would leave a -10 if i could. Took 20 minutes to get through the line, the guy working the register is an IDIOT! i order 3 three drinks, had to look at the reciept 17 times to figure out what three drinks i just told him. Tried to tell him that the third drink he was making he had already poured i was missing the lemonade. Proceeds to tell me to "just let him do his job and maybe he could get the drinks right" even though this was the first thing i had said to him. He was extremely unprofesional, touched his face every 2 seconds rubbing his nose and hair while making peoples drinks and food."

"My husband and I went there around 11am today. They informed us it would take a little time. Around 1130 they werent done, yet we waited a little longer. Finally when ordering the cashier young gentleman who wore glasses assisted us. He then asked the one preparing the pretzels(young hispanic) a question who rudely used a derogatory name to wait up and hold the hell up. On top of all this, there was loud music playing with the N word being used. I find this to be very unpprofessional in a setting such as the mall. The one preparing the pretzels was very rude to us and to his co-worker. I wanted to leave feedback in hopes of properly training as dealing with me as a consumer. Thank you"

"Staff here is rude, they are always doing unsanitary things; sitting on counters using there phones or touching hair money. The so call manager with last name Tapia always has something to say, if you complain about the quality of the food. They always say they are close when is 15-20 mins before closing."