Supercuts
About the Business
Supercuts is a premier beauty salon located at 2255 East Ridge Road in Rochester, New York. Specializing in hair care and health, our experienced stylists are dedicated to providing top-notch services to help you look and feel your best. Whether you're looking for a trendy new haircut, a fresh color treatment, or a relaxing hair treatment, Supercuts has got you covered. Visit us today to experience the ultimate pampering and transformation for your hair.
Photos
Location & Phone number
2255 East Ridge Road #420, Rochester, NY 14622, United States
Hours open
Monday:
9:00 AM - 8:00 PM
Tuesday:
9:00 AM - 8:00 PM
Wednesday:
9:00 AM - 8:00 PM
Thursday:
9:00 AM - 8:00 PM
Friday:
9:00 AM - 8:00 PM
Saturday:
8:00 AM - 7:00 PM
Sunday:
10:00 AM - 5:00 PM
Reviews
"I came with my father for his haircut it was Very bad it was awful the lady was not accepting what she did my suggestion is don’t came here ever ."
"Always great when I go. My stylist Stevie is fantastic. Very outgoing and does a wonderful job every time. Definitely recommend."
"I've been there a few time's already since my son has been born my wife usually gives me haircuts but I was hesitant at first but I've been very impressed and my stylist always does a great job I'm sorry I don't remember your name at this time but it's the guy that wears the Cowboys hat lol."
"I walked in, there was one stylist working on a gentleman. I went to the kiosk and signed in. I sat down. She turned and said “did you sign in?” I said yes. Another stylist came in, said nothing. First stylist finished the gentleman’s hair, touched the screen a bit, said nothing. Another stylist came in. She and the first stylist started talking about the second stylist. Then the third stylist said “im going to wait a little and see if my 2:45 arrives.” A customer came in and went right to the third stylist, they were talking and chatting, as you do. The first stylist was texting? On her phone at the very least. 15 minutes and no “hi, we’ll be right with you” i was completely ignored. So i left. Expectations are key and it seems like this is what you should expect at this location. It’s disappointing because last time i was there the stylists were nice and acknowledged me. Had a lovely chat and got my simple haircut and was real pleased with the whole experience. Was hoping to have that again, but no."
"Abbey the Manager has ZERO customer service skills. Even when she is proven wrong, instead of a simple "I'm sorry, you are correct we didn't do all these extra things so you won't be charged for them" she says "I will change it THIS time BUT NEXT TIME x, y or z will be more" then repeats that 3x very loudly like trying to make everyone think she is doing me a favor. So unless you like being charged for a bang trim when no scissors were even taken out, extra for Tea Tree Experience when you said "Any shampoo BUT Tea Tree", blow dry when your hair is so wet it is dripping down your back and you could whip water at her with the shake of your head....Stay Away from Culver Ridge Supercuts!"
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