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Pure Dentistry Care, P.C. - Dr. Pura M Rivas Villanueva, DDS
641 53rd Street, Brooklyn, New York, United States
About the Pure Dentistry Care, P.C. - Dr. Pura M Rivas Villanueva, DDS
Pure Dentistry Care, P.C. is a leading dental practice located in the heart of New York City. Under the expert care of Dr. Pura M Rivas Villanueva, DDS, patients can expect top-notch dental services tailored to meet their individual needs. From routine cleanings to advanced procedures, our team is dedicated to providing exceptional care in a comfortable and welcoming environment. Visit us at 641 53rd Street and experience the difference at Pure Dentistry Care, P.C.
641 53rd St, Brooklyn, NY 11220, United States
Opening hours of Pure Dentistry Care, P.C. - Dr. Pura M Rivas Villanueva, DDS
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
09:00 - 14:30
Sunday:
Closed
Reviews of Pure Dentistry Care, P.C. - Dr. Pura M Rivas Villanueva, DDS
"I really don't want to leave a bad review, as Dr. Pura is a very sweet lady and I truly believe she means well, but I want to warn people of her practice. I've been bringing my foster child here for the last 2+ years for cleanings/checkups. It was assigned by the foster agency so I didn't really have a say. Other than the place being a bit disorganized, it wasn't much of an issue. Dr. Pura is friendly and my child also said she is gentler with cleanings than other dentists she's experienced. About a month ago, my child was experiencing toothache, so I brought her in for a checkup. It turned out to be a cavity (which the dr told me was on a baby tooth when I asked, okay, no biggie, at least that tooth would fall out eventually). During the appointment, I asked a few questions and Dr. Pura was very unclear with her answers. For example, one of the questions I asked was, "is it a cavity?" She mumbled a bit, then said, "She has a hole in her tooth". I was confused as I thought they're the same thing, but she's the professional. For the rest of the appointment, I watched Dr. Pura struggle with taking x-rays, viewing the x-ray (it's on a 1inx1in little square rather than blown up on a screen), checking my child's teeth, and much more. I tried to ask questions but her stuttering, mumbling, and unclear answers made me stop. She was also very disorganized throughout. Dr. Pura put some temporary filling in and made a follow-up appointment with us to put in a permanent one. I wasn't too happy with the appointment, but again, I thought it was a baby tooth so it'll fall out, no biggie. We went back for another appointment and she put in what's supposedly a permanent filling. Asked us to check back in a week and that's it. I assumed it's all good and solved from there. I thought, I won't return after the final follow-up. But the issue was much more than just a hole in a "baby" tooth. My child said her filling fell out during school. After that, I made an appointment for another dentist. I wanted someone who can answer my questions and actually be able to fix the problem. And fortunately, I just recently became legal guardian so I can choose another dentist for her. The new dentist told me that my child has a huge cavity on her what turns out to be an "adult" tooth. She said that it's very likely unsalvageable. On top of that, my child also had a few other growing cavities on a few other adult teeth. I was horrified and felt like the worst parent in the world. How did I not know? The new dentist assumed I haven't been taking my child to the dentist because of COVID. But no, we've been going to Dr. Pura every 6 months for the past 2 to 3 years. And Dr. Pura have failed to notice any of this. I assume they didn't all appear within the last 6 months, right? But I should have known because she looks at little inch squares of x-rays while squinting through her glasses... So in the end, I had to take my child to an oral surgeon to get that tooth extracted. She's only 12, now with a permanently missing tooth that could've been saved had Dr. Pura caught it during one of the routine checkups in the past years. We also have to make more appointments to deal with the other issues that went unnoticed that, hopefully, aren't unfixable or too late. I am so frustrated and angry with Dr. Pura. Again, she is a very sweet lady, so I feel bad leaving this review. But she simply does not have the technology or the energy to keep being a dentist. Her office needs some serious updating, which for her sake, I don't think is worth it. She said to me that she was tired after seeing 2 patients for the day. Sorry for the long review. I really don't want to be harsh, but I really want to warn potential patients after me and my child's awful experience."
"The service here is top notch. I have been searching for a long time for a good dentist, it was really hard to find one. My friend recommended me to this place. I needed extensive work. It's still a work in progress but so far so good! Dr. Villanueva really knows what she's doing and gets it done. Can’t thank her enough."
"Best Dentist Care in Brooklyn, Dr. Rivas is the best Dentist I have ever been. Highly Recommended! ⭐️⭐️⭐️⭐️⭐️"
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