Gentle Care Pediatric Dentistry & Orthodontics
50 Dayton Lane, Peekskill, New York, United States
About the Gentle Care Pediatric Dentistry & Orthodontics
Gentle Care Pediatric Dentistry & Orthodontics is a trusted institution located at 50 Dayton Lane in Peekskill, New York. Specializing in pediatric dentistry and orthodontics, our team of experienced professionals provide gentle and compassionate care for children of all ages. Our state-of-the-art facility is equipped with the latest technology to ensure the highest quality treatment for our patients. Whether your child needs a routine check-up, braces, or other dental services, we are dedicated to providing personalized care in a comfortable and welcoming environment. Trust Gentle Care Pediatric Dentistry & Orthodontics to help your child achieve a healthy and beautiful smile.
Photos of Gentle Care Pediatric Dentistry & Orthodontics
50 Dayton Ln #103, Peekskill, NY 10566, United States
Opening hours of Gentle Care Pediatric Dentistry & Orthodontics
Monday:
08:00 - 17:00
Tuesday:
09:00 - 18:00
Wednesday:
09:00 - 17:00
Thursday:
10:00 - 19:00
Friday:
08:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Gentle Care Pediatric Dentistry & Orthodontics
"Here’s the thing. Dr Markos is an incredible pediatric dentist. My kids went to see him when they were younger for a few years because they really felt comfortable with him and the dental assistants. They were so sweet and kind. However, this was in stark contrast to the one lady at the front who was surprisingly rude and cold. Found out later that it was actually the office manager, and wife of the dentist. No matter how sweet and patient I adjusted myself for her, she was just so horrible. My daughter needed to have a big procedure done at the time, there pas paperwork involved and there was an issue with the paperwork. I was already nervous to have to ask what happened with it, since I knew I had to likely deal with her. It got to the point where I decided that it was just too much stress to deal with that, and after the big procedure we would have to go elsewhere. Honestly didn’t have time or energy for the attitude and bad vibes for kids dentist visits. However my kids really didn’t want to go anywhere else, so I tried to hang in there for cleanings. I left a review here years ago praising dr Markos but warning about her. I don’t remember seeing ANY reviews about her at that time. That lady ended up calling me directly, angrily demanding to take down the review threatening that they would discontinue our services. I was so angry, but I went ahead and agreed as long as now she knows the experience I had, hoping we could reset. Seeing her the next couple of times, she passive aggressively did not look me in the eyes no matter how nice I was and was just cold with any paperwork. We ended up leaving after a couple of visits for a different pediatric dentistry. We have since moved away to a different state, just now remembered that whole ordeal (that was back in 2014ish) when chatting about bad customer service experiences with friends, and I decided to come back to their reviews to see if anyone else had any issues since then. Needless to say I am shocked (or maybe I shouldn’t be!!!) that others have had the same issues with that lady!! I feel so bad for Dr Markos because is truly incredible (so kind to the kids and nice!) I’m a very patient person so you know leaving finally it had to be pretty bad."
"I found this dentist for my children years ago and have one little one left still going here. Never had a bad experience, they are very thorough and clear about what needs to get done. My children are always treated great and feel comfortable."
"Dr. Markos and the gentle care pediatric staff are amazing. They are so kid friendly and pleasant. My daughter is always comfortable and the staff are very nice. I am a mom that come with lots of questions and they answer each and every question, with no hesitation thoroughly which makes me so comfortable with caring for my child. The experience here is so wonderful that my looks forward to coming to the dentist. We love gentle care pediatric dentistry."
"I want to start by saying we have been coming to Dr. Markos for over 5 years and we have had an amazing experience. He is an absolute delight and wonderful with our children. I am utterly shocked and saddened to be leaving this review. My children (3 kids) were scheduled for their routine check up. The morning of the appointment they woke up with bad coughs and my youngest daughter (2) vomited. I called to let them know what was going on and to reschedule. The receptionist was nice on the phone and asked when we would like to reschedule. I asked if I could call back as I didn’t have my planner and the kids were sick so I had to run. Immediately and abruptly the ‘manager’ interrupted the call. I was told we are going to be charged a $50 fee per child since we were rescheduling. I was also told multiple times that they had tried to get in touch with me since last week? I am assuming she was referring to the text to confirm the appointment. I’m not quite sure what that has to do with my kids waking up sick that morning but she was insisting that they were trying to get in touch with me since last week as it was told to me multiple times. She seemed irate about that for some reason. Once again, I am not quite sure what a text message confirmation from days prior has to do with my children being sick that morning. I was told over and over that they now have open slots that aren’t going to be filled. I’m confused bc in the text she was so insistent about it states that if you are experiencing cold or flu symptoms you should follow local recommendations which is exactly what we were doing. Yet we are being penalized for following the rules. I find it very disturbing to be charging a young family with small sick children this fee. This could be a devastating blow for some families. I find the lack of compassion and outright rudeness disheartening. I’m sorry to Dr Markos as he has always been an angel with us but I was told I could not speak to him so I am leaving it here."
"Love dr Marcos and all the staff. We always have a fantastic visit. My children are not easy and they are fabulous with them. Highly recommend"
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