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CaroMont Family Medicine - Gastonia
2711 X Ray Drive, Gastonia, North Carolina, United States
About the CaroMont Family Medicine - Gastonia
CaroMont Family Medicine in Gastonia, North Carolina is dedicated to providing the best healthcare experience for patients, families, and visitors. Located at 2711 X Ray Drive, our team offers comprehensive care for a wide range of illnesses, injuries, and conditions close to home. Our primary care experts are committed to providing timely and personalized treatment for acute illness, preventive medicine, and disease management for conditions such as diabetes, hypertension, and asthma. Choose CaroMont Family Medicine for all your healthcare needs at every stage of life.
Photos of CaroMont Family Medicine - Gastonia
2711 X Ray Dr, Gastonia, NC 28054, United States
Opening hours of CaroMont Family Medicine - Gastonia
Monday:
13:30 - 16:00
Tuesday:
13:30 - 16:00
Wednesday:
13:30 - 16:00
Thursday:
13:30 - 16:00
Friday:
13:30 - 16:00
Saturday:
Day off
Sunday:
Day off
Reviews of CaroMont Family Medicine - Gastonia
"Visited the office and they were not able to assist so I was referred out. I paid my copay at the date of service. 4 months later I received a bill in the mail for $40. When I went online to pay the bill it said I had a $0 balance. I sent an email inquiry on how to solve the issue and they stated I was 90 days past due so it was in collections. I stated this was my first bill and had no problem paying it. They said it was in mychart and I should have paid it sooner. Now I have to deal with collections and then hung up."
"I had my first visit today. I am so happy I chose them from the time I walked in til I walked out was so amazing. The young ladies at the front were helpful, friendly and professional my nurse Jennifer and Dr Ramsey are rock stars and the young lady in the lab who drew my blood was perfect the best team of people. Thank YOU"
"Just love how much this place DOESNT care. I love my doctor shes super sweet, so im hoping its not her. BUT i stg they have let me run out of anxiety and blood pressure meds often. I request refills, my pharmacist emails them, and it gets to the point i have to call over and over and get aggressive with them to actually get my meds. Its disgusting and pathetic how little they care."
"Let me start by saying in regards to bedside manner Dr. Ramsey has it, but she should definitely do a better job of checking on her staff members, especially those in charge of labs. In December 2021 I had an ectopic pregnancy and had one of my Fallopian tubes removed. I’m not on birth control, which she knew, and I was complaining of nausea that has always bothered me, but had recently become a severe problem. Nothing about this place says we care about YOU. I went in for anxiety, nausea, and reflux. I received a complete physical w/ blood and urine samples taken, but no pregnancy test was ever given. Like how?! I was given antidepressants and muscle relaxers only to find out, AT HOME THAT I WAS ACTUALLY PREGNANT the whole time! They had several people call me trying to cover their tracks because I mentioned mal-practice, but the doctor herself never reached out, not even to answer an email. After promising me a Rushed REFERRAL to a MATERNAL FETAL SPECIALIST, they refused to answer my emails or calls. I was only able to actually find out WHO they referred me to after my husband called. Never again!!!"
"No complaints with the doctors or nurses but the support staff is slow and incompetent. Billing is always messed up from billing an old insurance (when we updated the new info with the front desk) to billing for the wrong subscriber on the insurance policy leading to denial. If you need to talk to a nurse in an emergency you can count on waiting 2 business days. If you need to make an appointment you’ll be on hold for an hour or more. Also had to wait for long periods in the waiting room to see the doctor. Not worth the hassle even though Dr Vacalis and Patel are good."
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