Alliance Family Dental 746 Main Street, Niagara Falls, NY 14301

"They are terrible. My fillings are grey and super noticeable. Teeth hurt longer after procedures. You could be 30 seconds late because you had to mske sure your car is locked and they will remove you from the practice. They are not good at foollowing up with their own scripts. Dr said he would give me dr notes for my job then all of a sudden forgets HE said this! Super unprofessional and half of the workers are still trainees. Nothing wrong with learning but where arw the more expirienced dentist!!!!"

"Go somewhere else. They said I didn't confirm my appointment, which I did. I didn't find out they cancelled my appointment until I showed up for my fillings. Seriously, not even a courtesy call or text to let me know you cancelled my appointment? Thanks a lot, my car is in the shop and I wasted $40 taking an uber there and then home again for nothing. Edit for the business's response. Yes, your policy for confirming appointments is clear, that is why I confirmed my appointment. My appointment was cancelled anyway, without anyone reaching out to inform me. Regarding your "4+ attempts" to reach me, I was called once and then texted only once to confirm my appointment. I responded to the text to confirm my appointment. There was no further communication after that. I have never been to any other medical practice before that does not reach out to inform you of cancelations."

"If I could warn anyone away with a lower than 1-star I would. I called complaining of pain after a few fillings one day last spring. The said there was nothing they could do although I called during the correct hours. When I visited next they said I was no longer a patient there. Then at my next dentist I was asked why my last dentist added a note that I had been dismissed for missing too many appointments. She said that I wouldn't be accepted except for the fact that the new e-ray's showed that the previous dentist at Alliance Family Dental had put a filling on top of a cavity that he said he replaced after doing work inside the tooth. She said obviously there was pain and I told her that I have never missed an appointment in my life."

"The women there are kind and friendly. The doctor on the other hand is no good. He doesn't care about your wants and concerns. Because I would not allow him to remove all my teeth he said he would not clean or replace fillings that fell out. He said that he would only pull teeth one at a time as they bothered me. I will never return there. I wouldn't recommend he to my dog."

"My experience there was good. Staff was very friendly. Especially on my first visit. But it kind of goes south from there. I was told that all my teeth would be pulled on my next visit.. I show up and was told I’m only getting 4 pulled. After dentist comes in he asks top or bottom. Figured in a few days the opposite would be pulled. Dentist is very good. No pain at all. Get done and was asked when do you want too come in early or late . Said didn’t matter. Then the bad news. Next appointment is November 22nd. Was told I would have all my teeth pulled and have dentures in 6 weeks. Going too be eating mush until after Christmas. 3 months for next appointment is not realistic at all. Was told 6 weeks total. I kinda feel like I was let down. No thanksgiving turkey or ham. Like the old song all I want for Christmas is my two front teeth."