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Mindpath Health - Bush Street, Raleigh
3610 Bush Street, Raleigh, North Carolina, United States
About the Mindpath Health - Bush Street, Raleigh
Mindpath Health on Bush Street in Raleigh is a trusted healthcare institution that specializes in mental health services. Located at 3610 Bush Street in Raleigh, North Carolina, this facility provides comprehensive care for individuals seeking support for various mental health conditions. Their team of experienced doctors and health professionals are dedicated to helping patients improve their overall well-being and lead fulfilling lives. With a focus on personalized treatment plans and compassionate care, Mindpath Health is committed to supporting the mental health needs of the Raleigh community.
Photos of Mindpath Health - Bush Street, Raleigh
3610 Bush St, Raleigh, NC 27609, United States
Opening hours of Mindpath Health - Bush Street, Raleigh
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Mindpath Health - Bush Street, Raleigh
"Firstly, my therapist and prescriber are amazing. They are 5 stars and then some. I have no issue with them and echo the problems of others below. It’s the company. I have been charged hundreds and hundreds of dollars with no warning in the past. The reason for this is that - even if you call to remove your card from file after this happens this first few times - if you want to see a provider via telehealth, the platform will not allow you to connect without signing a credit card auth. No price is given when you sign this. Prices increase. Insurances are dropped. If you don’t sign, you will be a no show. Either way, you get charged. The business aspect of the company creates more financial stress and anxiety. May as well go elsewhere to eliminate that stressor. The company practices have zero reflection of the providers. They are great and have no control over the billing. I’m not interested in calling the 800 number. Just sharing my opinion for others to consider when choosing MindPath. If your not worried about money, they have great providers"
"I have had a really wonderful experience with every single human I have ever interacted with at Mindpath. Every time I call to make an appointment, when I have emailed for information, and when I am seen by a provider, I always feel valued. I would have given a 5 star rating except that the online system is a little hard to figure out, and some of the phone numbers are bogus (an auto-generated response said contact us at this number... the number is not in service)."
"I regret writing this review. I have been with them a long time, but since their name change they have steadily gone down hill. Mindpath health professionals are fine, when they can keep them. Doctors come in and out of Mindpath like it is a revolving door. 3 of mine left to other practices in about a year. That says a lot. If you like who you get, good luck because chances are they will be moving on and you will have to find someone else. It appears they cannot keep a lot of good doctors long term. Mindpath software from billing to video is buggy, although it is finally getting better. I have repeatedly had to fill out the same online forms and they have attempted to charge me multiple times for bogus bills. I call in about them and am told they don't show up on their computer... When calling them expect at LEAST a 10 minute wait on hold. They have a "call back" feature which would be nice if they actually call you back. Sometimes they do. Mindpath is a huge company with a lot of providers. You can generally get an appointment pretty fast if you don't care who it is with. This is their only redeeming quality. I highly recommend finding another more stable provider than Mindpath. In my experience providers don't like Mindpath for a variety of reasons from high billing to lack of care. They also seem too profit driven to care much about clients. Please note this is the company, not the individual providers who vary."
"Liz Bruce is just fantastic. She really takes care of me, listens to me and is very personable. I appreciate her knowledge of the pharmaceutical field and that she explains if changing regulatory requirements impact my prescribed medication. Unfortunately, that did happen but Liz was able to switch me to a different med, and I’m doing just fine on it. Thank you, Liz!"
"I have been working with an amazing mental health provider for years through Mindpath Health. Unfortunately, the business ethics of this practice prove they care more about making money than ensuring the mental health of their patients. It's difficult to find a provider that truly listens and establishes a relationship built on compassion, trust, and respect. I, like most mental health patients, had to go through years of finding the right medication regiment to address my issues and improve my quality of life. I'm thankful for my provider; however, I cannot support a health care center that sees only patients as capital for their business."
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