Greg Ott Center for Physical Therapy and Sports Performance

"I can’t thank GREG OTT and his staff enough for the amazing treatment that I have been receiving. I had a meniscus tear and had it repaired. I could not walk one week ago. Today I’m up walking and feeling the best I have felt since my surgery. A HUGE THANK YOU"

"This is the place to go if you want results !!! In my first 2 sessions here they have accomplished more than 3 months at OrthoCarolina. The do a comprehensive review of your symptoms and get right to work. From the front desk to all the owner they are professional and personal. They know all their clients by first name and keep everyone’s spirits high. I can’t say how happy I am with the results I have got so far and it has kept my away from surgery."

"I had ACL surgery in May, and I had an amazing experience at Greg Otts this summer. The staff was always very friendly, supportive and encouraging. Many of the physical therapists, students and interns I did not specifically work with were so outgoing and welcoming that I got to know them very well over the summer. In terms of my physical progress, I am confident that my treatment was as efficient and thorough as it could have possibly been. The therapists pay very close attention to your progress, ask you questions, make sure you voice any and all concerns, and check in with you as you are doing exercises. It is overall a very friendly environment, but they mean business when it comes to making their patients better. The therapist I worked with the most was Carissa, who I highly recommend! Not only was she very good about making sure I was taken care of, but she became a very good friend. I can tell she truly cared about the progress I was making."

"It only takes ONE! After my surgery in June, Physical Therapy was advised for me to begin. I was told that Greg Ott Center for Physical Therapy and Sports Performance clinic was a great place to start. I was very excited to begin physical therapy, and after getting to know and working with my physical therapist Carissa (who I give a 5 out of 5 star rating), I felt everything will work out for the best. She is amazing! She patiently listened to my worries and in a short amount of time, she quickly imparted some knowledge to aid in my at-home treatment. But little did I know, when I called today (8/16/23) to schedule my 3rd visit, my excitement to go back to Greg Ott’s Physical Therapy and Sports Performance clinic off of Wendover Rd was all short lived!!! The receptionist was quite unpleasant and very condescending! I felt very disrespected. Even as I was trying to ask another question, she hung up the phone on me. It only takes ONE time for me to be treated as such! It was so bad that it almost had me in tears. And for that, I will NEVER go back to Greg Ott’s Physical Therapy and Sports Performance clinic (Wendover Rd). It only takes ONE! Because they are the first person a patient, customer, or other individual interacts with when entering a facility and speaking to them on the phone, I believe that receptionists should represent that establishment. Who knows? This may have been the first time this has happened with this specific receptionist, and I'll give her the benefit of the doubt and say that she may have had a terrible day or morning, but that does NOT give her the right to treat me in such a manner. Even though I may have a small voice, but when something like this happens, I will speak LOUDLY in the hopes of helping someone else who might have experienced a similar situation with this receptionist and is hesitant to speak out or does not want to confront it. With that said, I hope this review will help Greg Ott’s Physical Therapy and Sports Performance clinic (Wendover Rd) provide their front facing staff better Patient/Customer Service Training since they are supposed to be the face of the facility!"

"I recently had the pleasure of working with Heather, a skilled physical therapist, and her dedicated assistant, Melissa, during my recovery from labrum tear surgery. I cannot express enough gratitude for the exceptional care, expertise, and support they provided throughout my rehabilitation journey. Their combined efforts truly made a significant difference in my recovery process. From the moment I stepped into the clinic, I was warmly welcomed by both Heather and Melissa. Their friendly and compassionate approach immediately put me at ease. They took the time to listen attentively to my concerns and understand my medical history, ensuring they had a comprehensive understanding of my needs and goals. Heather's extensive knowledge of post-surgery rehabilitation and her ability to tailor treatment plans to individual patients is remarkable. She possesses a deep understanding of shoulder anatomy and the healing process, which she effectively translated into practical exercises and techniques to strengthen my shoulder and improve mobility. Heather's guidance was invaluable in helping me regain strength and function. Melissa, as Heather's assistant, was an absolute pleasure to work with. Her genuine enthusiasm and unwavering support provided me with a constant source of motivation throughout each session. Whether it was assisting with exercises, explaining techniques, or offering encouraging words, Melissa's presence was a constant source of positivity and reassurance. Her commitment to ensuring my comfort and progress was consistent, and I felt genuinely cared for under her supervision. Heather and Melissa worked seamlessly together, creating a harmonious dynamic that significantly enhanced my experience. Their strong teamwork and coordination were evident in their ability to seamlessly transition between exercises and adapt treatment plans based on my progress. I always felt well-supported, with Heather and Melissa collaborating to provide me with the best possible care at every stage of my recovery. Moreover, their commitment to my well-being extended beyond the clinic. Heather and Melissa were readily available to answer any questions or concerns I had outside of scheduled sessions, demonstrating their genuine dedication to my overall recovery journey. Thanks to Heather's expertise, Melissa's unwavering support, and their combined commitment to my rehabilitation, I am well on my way to a full recovery. My shoulder strength and range of motion are 100% back, surpassing even my own expectations. The guidance, encouragement, and care provided by Heather and Melissa were pivotal factors in my successful rehabilitation. I wholeheartedly recommend Heather and Melissa to anyone seeking a physical therapy team of exceptional skill, knowledge, and compassion. They possess a rare combination of expertise and genuine care that makes the rehabilitation process not only effective but also enjoyable. Trusting them with my recovery was one of the best decisions I made, and I am immensely grateful for their outstanding care. Thank you, Heather and Melissa, for being an integral part of my healing journey and for making a positive impact on my life. You both are truly exceptional professionals and deserve the highest praise. Marko"