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ABS Kids
3541 Randolph Road, Charlotte, North Carolina, United States
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About the ABS Kids
ABS Kids is a health institution located at 3541 Randolph Road in Charlotte, North Carolina, United States. We specialize in ABA Therapy and Autism Diagnosis services for children. Our ABA Therapy Centers are conveniently located at multiple locations throughout Charlotte, including 3000 Latrobe Drive, 2711 Randolph Rd., 11010 David Taylor Dr., 420 Hawthorne Lane, 2200 E. 7th Street, 300 Billingsley Rd., and soon to open at 9720 South Tryon St. and 2300 Sardis Rd. N. Our Autism Diagnosis Clinic is located at 3541 Randolph Rd. Suite 100W. At ABS Kids, we are dedicated to providing high-quality, personalized care for children with autism spectrum disorders.
Photos of ABS Kids
3541 Randolph Rd SUITE 100 W, Charlotte, NC 28211, United States
Opening hours of ABS Kids
Monday:
08:00 - 19:00
Tuesday:
08:00 - 19:00
Wednesday:
08:00 - 19:00
Thursday:
08:00 - 19:00
Friday:
08:00 - 19:00
Saturday:
08:00 - 19:00
Sunday:
Day off
Reviews of ABS Kids
"I never leave reviews, but I am furious. This place is a complete waste of time. I called a month ago asking if they had appointments available for a formal evaluation for my 11-year-old son for his Social Security/Medicaid benefits, as I have been having trouble finding a place with availability for his age group. I was told yes and asked if I had a referral from his PCP. I got the referral, called back and left a message that I had sent the referral in. I expect these things to take time. I know how it goes, not my first rodeo. So, anyways, no call back. I received an email to create an account on their portal a week later. I made the account and waited. No call to schedule an appointment. A week later, I receive an email telling me to call to schedule an appointment. I didn't see it as it went to my spam folder in my email. A little while later (a few days to a week) I received another email, which went to my inbox, saying that it would be their last attempt to contact me and to call for an appointment. I emailed back, a little annoyed and confused, as I hadn't seen the first email and haven't received a phone call. I FINALLY received a phone call two days ago. I returned the call, and Kelsey tells me there is a waitlist and no appointments available.... also no timeline as to when an appt will be available. Also, completely unapologetic. Listen. Parents of children with special needs and persons with special needs in general have enough on their plate than to be jerked around for a month. Shame on you."
"Do Not Use this Agency Unless You don't care about the ABA therapy your child will receive. This company and its BCBA Natalie Knott surely think they are masters of manipulation they do not care to provide real ABA methods to kids, teens what have you, they only care about making money find a real company that is interested in applying clinically proven ABA approaches or get a private independent BCBA to work with your kid one on one to get the maximum results to help your child along the Journey of improving their lives and increasing their independence."
"AVOID IT --- This is a very very strange little organization we have here - they DO Not have any accountability and will lie to save face. Upon getting a call back from a referral they have you texting all your personal information to a "secured" line and threaten you that you will loose your appointment if you dont. I had to send my social to verify TRICARE and anyone who knows TRICARE knows a DOD is sufficient form of verification. Aside from scheduling months out ( which unfortunately is par ) they require a virtual appointment to meet with the DR. they do not send out forms for you to complete - they would much rather bill insurance for two appointments rather than one. SO you will be expected to log on to a virtual meeting - not with the child of course. If you so much as miss this time by 11 min (in to your hour long appointment) due to technical difficulties they will not reach out, and they will not answer the calls for assistance they will simply move on and schedule you out another 3-4 months for an initial intake appointment. ( IF YOU ARE ABLE TO REACH THEM TO DO SO) in my opinion, it is virtual etiquette to reach out to the attendees to make sure that they are not having issues beyond their control. It has become very clear that they DO NOT have the best interest of the child in mind. Aside from the mentioned above -- the most concerning is the legitimacy of the organization, and it may in-Fact be real -- however their "secured lines" show up as Russia on my caller ID. JUST SKIP this place -- its weird, and extremely frustrating."
"Don't expect to receive a callback from anyone.. It's been 8 months and counting.. Voicemails left.. My son had his evaluation that went great!..He wasn't on the waiting list too long..I get the call about scheduling a Therapist to come out.. The first and only offer I received, was to start at 11am.. Really, 11am for a child that's in school?.. Luckily, I found a better place that returns calls within 3- 5 days, and that has afternoon schedules for school aged children.. He's starting 8-26."
"They have a friendly and experienced staff and have been very helpful to me and my family. Dr. McQueen is great makes you feel like you got all the answers you where looking for and was able to help us get answers to questions that where unrelated to our sons case as well."
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