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Center for Emotional Health - Ballantyne Ardrey Kell
8145 Ardrey Kell Road, Charlotte, North Carolina, United States
About the Center for Emotional Health - Ballantyne Ardrey Kell
The Center for Emotional Health - Ballantyne Ardrey Kell is a leading health institution located at 8145 Ardrey Kell Road in Charlotte, North Carolina, United States. Specializing in emotional well-being and mental health, this center offers expert care and support for individuals seeking to improve their mental and emotional health. With a team of experienced professionals, the center provides a range of services and therapies to help clients overcome challenges and achieve a greater sense of well-being. Whether dealing with anxiety, depression, stress, or other emotional issues, the Center for Emotional Health - Ballantyne Ardrey Kell is dedicated to providing compassionate and effective care to help individuals lead happier and healthier lives.
Photos of Center for Emotional Health - Ballantyne Ardrey Kell
8145 Ardrey Kell Rd Suite 203, Charlotte, NC 28277, United States
Opening hours of Center for Emotional Health - Ballantyne Ardrey Kell
Monday:
13:00 - 17:00
Tuesday:
13:00 - 17:00
Wednesday:
13:00 - 17:00
Thursday:
13:00 - 17:00
Friday:
13:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Center for Emotional Health - Ballantyne Ardrey Kell
"Horrible experience here. Got referred here to get evaluated for ADHD. Paid $140 upfront and then saw a lady who was not a doctor. She asked me questions during the evaluation and concluded that she could not diagnose me because I’m not hyperactive… even though I know there are ADHD subtypes, one being Inattentive type (my issue). I don’t understand why they think everyone who has ADHD has to be hyperactive? It was a slap in the face when she told me she thought I was having issues because I had a newborn and toddler. No, the issues did not start with my kids; they started long ago but I managed, and now it’s harder with the kids. She said she would refer me to a different place that does more extensive testing. I waited and waited and waited forever for a phone call from this place. I finally called Center for Emotional Health back and asked what the place was that they referred me to and I called them. They said they didn’t see the referral but that I could still make an appointment. I had to pay $250 over the phone just in order to hold the appointment. That’s only for their testing materials. And the appointment isn’t until June! I went back to my primary care doctor and he prescribed me something to help with ADHD, Ritalin: Thank God for him. I don’t recommend going here. Just were not helpful at all and caused me a lot of emotional distress."
"This is the worst place ever. My appointment was 2:30 and I arrived at 2:17 and I was turned away denied service. I was an emotional wreck and no one in this office cared. The empty office. Dakota the PA rolled her eyes as if I was a bother to her. If you are having any anxiety or mental health issues. Do not go here they are absolutely heartless no compassion at all…"
"Ive been coming here a year and Always have a great experience. This is the first time in years that i’ve felt listened to and am getting the help I need. I get call and text reminders which helps, as i am very forgetful. My schedule is so busy, I really appreciate the options for Phone or virtual visits. Dakota is wonderful and so are the ladies at the front desk. Definitely recommend this location!"
"I've had a wonderful experience with the staff here. The PA was caring and made me feel comfortable. During our initial meeting, we talked about my concerns and developed a plan. I told her that I was open to medication therapy but I didn't want that to be my only option. She was very responsive and recommended several other options that I appreciated. The therapist here are also amazing. I am usually very reserved but for some reason when I met the therapist, it was like I had known her my whole life. If you need help, just reach out and see if their services are right for you. I was referred here by my primary care Dr and I am forever grateful. Obviously everyone's experiences may vary, but I feel great & am starting to feel like my old self more and more each day."
"Today (September 15th 2021) I visited the Center for Emotional Health Ardrey Kell location. Yesterday my primary care physician made explicitly clear that I was to have an appointment with a Psychiatrist at this company as soon as possible to treat a very concerning problem. When we arrived, we found out that not only had they scheduled an appointment with a thapist instead, but also there was there no psychiatrist on staff at that location, there is in fact NO PSYCHIATRIST in the entire company. The owner of the company is the only psychiatrist and does not take appointments we were told. The front desk staff told me that we would be seen by a Physician’s Assistant, which i explained was not an option and that my doctor specifically asked for a psychiatrists appointment. The front desk staff told us that there was essentially no difference between the PA and a psychiatrist. At no point of the process that involved multiple phone calls and arriving early for my appointment and paperwork did anyone mention that there were no psychiatrists in the system nor did anybody tell me that I would be seeing a therapist. My appointment was completely wrong, the staff was unhelpful and I found the Woman working in the front, Cheryl, to be especially rude and unhelpful."
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