The Rowan Group Insurance

"Doing business here was pleasant. The office is small, open, warm, & well lit. Thanks for the quick, efficient service! Job well done."

"I've been with the Rowan group for over 25 years! They are amazing to work with and always very helpful! I recently worked with Beth L, and she helped me get better coverage by obtaining an umbrella policy. I highly recommend the Rowan Group for all of your insurance needs."

"Becky was wonderful, and did everything she could to help me when my former insurance company sent mail to my former address and canceled my policy d/t a lack of a reply from me (because I never received said mail that would have been particularly helpful in that case), but when I got a new car, the girl (I won’t say her name here), that took over made no effort to help me find lower rates for full auto coverage, even though she said she would, and overall treated me like a number rather than a human being. For the record… every single quote I’ve gotten from every agency I’ve called has been half of what I was told I would get with at the Rowan agency. If you want to keep your customers (I was a customer for 3 years), treat them the way you’d want to be treated. Edit- I was looking back at this review to delete it, due to the fact the owner actually apologized to me after I initially posted this. But I see he waited several months before posting the scathing response below. Still wouldn’t recommend paying over 400$ for coverage, when you can go to a competitor and pay a hell of a lot less. Never ever would recommend this insurance agency due to the fact that the owner would show such a lack of tact. Edit #2- (2 months after my response to Scott’s rather attacking remark, which he’s changed twice now.) Congratulations on your 30 years, and thank you for owning your mistakes. I hope your demeanor remains more consistent in the office than it does on a public review platform."

"Every interaction with the Rowan Group has been fantastic, from my initial call to set up my business insurance, to calls to get certificates of insurance and to make policy changes. Its so nice to deal with a company that just gets things done, doesn't make things complicated and doesn't cause extra work. I recommend the Rowan Group to everyone who needs insurance! :)"

"After being with the Rowan Group for 20+ years I decided it was time to do a review and check my rates vs some of the competitors to make sure I had the best rates. Do yourself a favor and don't waste your time like I did. The people here have the knowledge you need and work hard to get you the best coverage for your money. The only thing I learned from talking with agents from other companies is The Rowan Group is still the best in the area. These are the only people you need to talk to. 5 stars all day!"