Jersey Mike's Subs 1410 Altamont Avenue, Rotterdam, NY 12303

"Ordered Door Dash. My sub was supposed to be a #5 With NO ONIONS and NO MAYONNAISE!.... Instead it was supposed to have banana peppers and oil. What I received was a #5 WITH ONIONS, MAYONNAISE, BANANA PEPPERS, OIL ... and missing one of the meats its supposed to have. I'm pretty sure they just gave me ham. I have food sensitivities and that is why I ordered my sub this way. I can't even eat it because the mayonnaise is all over everything. Waste of money and time and completely disappointed."

"Worst Jersey Mike’s location!!! Zero stars. Zero customer service skills!!!. Don’t say you’re open at 10 if you do not have your store ready at 10. Open sign on. Dark inside??? Is there a manager or someone else more intelligent to run this store?"

"So I’ve loved Jersey mike’s ever since this place opened. I’ve always had good experiences until yesterday. It was a Friday. I placed an order in the app as I have done in the past. It tells me 45 min wait- not a big deal, it is Friday. I ended up waiting another 40 min past the 45 min that I was supposed to wait initially. They only had 3 people working and these poor guys looked completely overwhelmed. The entire floor was covered in food everywhere. There was a bag of open garbage spilling onto the floor. Disgusting, truly. When we got home. The orders were completely messed up. Only 1 out of 4 were correct. Both my husband and my son said it was the most disgusting sub they’re ever had. I was completely disappointed bc this place is typically my favorite sub place. I’m not sure if I’ll go back again. It’s time to look at this facility and find out what’s going wrong bc there was a time where things were going right."