Subway
About the Business
Subway is a renowned food institution located at 3059 Broadway in Rotterdam, New York, United States. Known for its delicious subs, drinks, chips, and cookies, Subway offers epic catering bundles for all your meal takeaway needs. You can customize your sandwich, wrap, or salad with a variety of fresh veggies to Make it What You Want®. Some stores even offer a gluten-free bread option for those with dietary restrictions. You can order online through the Subway website, app, or third-party delivery services like DoorDash and Uber Eats. Earn rewards with every purchase and purchase physical or eGift cards for yourself or as gifts. Join Team Subway® by exploring career opportunities at the restaurant or corporate level. Visit the Rotterdam Subway® Restaurant for a satisfying meal experience with a variety of fresh and flavorful options.
Photos
Location & Phone number
3059 Broadway, Rotterdam, NY 12306, United States
Hours open
Monday:
9:00 AM - 10:00 PM
Tuesday:
9:00 AM - 10:00 PM
Wednesday:
9:00 AM - 10:00 PM
Thursday:
9:00 AM - 10:00 PM
Friday:
9:00 AM - 10:00 PM
Saturday:
9:00 AM - 10:00 PM
Sunday:
9:00 AM - 10:00 PM
Reviews
"I ordered a 6” Italian BMT meal with soda and chips, came to $11.11. As I was leaving he stopped me and saying he only charged for a drink. I asked what the difference would be and he said 1.94 extra. That was full price for his error. Not worth it for a small bag of chips. Plus he threw my receipt out."
"Had an order for delivery in the owners sent out tuna that clearly was foul smelling and taste raw. Hardly ate the sandwich maybe took two bites out of a foot-long and offered to bring it back. Didn’t want a refund just wanted another sandwich to be remade, but they refused to acknowledge it and hung up the phone and said they can’t do anything about it, even after being charged. Terrible customer service"
"My only 2 complaints are the roast beef did not look fresh, it was dark and dry looking. My second complaint is why is the credit card machine asking for tips? Lowest tip option was 15%. Or skip. Btw subway didn't anyone ever tell you it's rude to ask for a tip? Especially when yes your employee made me a sandwhich but he didn't bring it to my table."
"They were unprofessional, did not answer the phone when we called to put in an order for pick up. When we went to the store after calling several times. We asked if they took coupons. They said u do not need coupons time get the same deal. We ordered, they made the sandwiches then charged full price. We reminded them they said we get the same deal as the coupons. They then processed to start cussing at us and telling us we were not welcome back. They do NOT have customers as it is. Now I see why."
"Okay, so everyone knows at this point that only fools would pay for a full price Subway sandwich... The meat is cut so thin, it is translucent. However, the price does become acceptable when coupons are applied. Unfortunately, this location does not even accept coupons! I struggle to understand why a franchise would refuse coupons, as that is part of the "cost" of being associated with Subway. If you don't like being affiliated with Subway, open your own off-brand sandwich shop. Of course, if the location owner actually responds to this review, they will spout some nonsense about being "sorry for the experience" or the easy-out of "supply chain issues" to justify refusing company coupons. How about simply confessing to being a selfish, dishonorable, deceitful pig? So why 1 star? Because this location posts their refusal to honor company promises inside near the ordering line where you are already committed to making your purchase. Absolutely despicable practice all around."
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