Caldwell's Cleaners

"They are so nice and efficient. I've been going there for years and am always happy with the quality of cleaning and the prices. I recommend them highly!"

"Messed up the Crease in my suit jacket. The owner was very nice AT FIRST to get my business. He advertised same day service which is not true. After a few times I brought a (1) suit for next day or 2 day service it was always I couldn’t do it numerous of times I politely said ok thanks that’s ok and he kept pushing saying I can have it done in a few days. At this time I said no thanks I will have to take my business else where. It’s my right as a person to go where I want if they can’t please the customer. THIS IS SUPPOSE TO BE A BUSINESS. He became very RUDE! Don’t let the smile fool you. The place is not modern and it is a dirty establishment. If you don’t believe me check it out for yourself and you decide!!!!!!!! BEWARE…."

"My friend dropped off a couple suits 4-5 weeks ago. He called to see if they were ready and couldn't get anyone. After trying several times, he stopped by before heading out of town for an indefinite period of time to see a sign saying they were closed for 14 days due to COVID. After having to leave town, he finally got a man on the phone and asked him if he could ship his suits to him with my friend, the customer, paying for the shipping. The Caldwell Cleaner guy hung up on him. I went and picked the suits up and let him know I was going to have to ship the suits and asked for a discount. He said "No." After letting him know I would be reviewing his business, he proceed get very loud and berated me telling me what a horrible person I was. So, I paid full price for the suits, $33 or so to ship the suits and my friend was out of his suits for 4-5 weeks. That's my experience. No animosity toward the Indian man. I will gladly take a discount for my troubles and delete this review."

"I must admit that I am very disappointed to have to write this review. I have been taking items to Caldwell Cleaners for the last 15 years. Over the last 3 years, have relocated to the other side of Concord; however, I take items that need to be done right and quickly to Caldwell. I walked in today with 2 uniform shirts and he had said that he had not seen me in a while. I explained that I bring items to him that I need done in a day or 2. He told me that I was using him and he wanted all of my business or none of it. The owner has always been kind and a gentleman. I am not sure if he has been sick or what...but this is terrible business. He refused to clean my 2 shirts and told me to take them elsewhere. He should close the business or sell it at this point. Others in the Concord area are noticing the same changes. Sad!"